Error Message: Failed to load update data file
Thread poster: Dorado05
Dorado05
Local time: 03:39
Aug 12, 2014

Hi! I have Studio 2014 and when I open the application I'm getting the error message "Failed to load update data file" and "Failed to get archive directory listing". I click OK in both messages and noticed I get the same message when I try "Check for updates".

It seems like Studio is unable to update itself with the latest
update. I downloaded the new updated and applied it manually following the instructions on the link below, BUT I still getting the same error messages.
http://kb.sdl.com/kb/article?ArticleId=5093

I also tried the following, BUT I still have the same problem:

Repair Studio and check what happens when opening Studio
with Run as Administrator.


  1. Run a repair installation. Click Start > Control Panel >
    Programs and Features.
  2. Select SDL Trados Studio in the list of installed
    programs and click the Repair button.
  3. Follow the steps in the wizard.


Reset everything to default
state (3 xmls, projectApi )

  • http://kb.sdl.com/kb/article?ArticleId=4393


Any suggestions? Thank you for your help!


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SDL Community  Identity Verified
United Kingdom
Local time: 10:39
English
Please try again. Aug 12, 2014

Hi,

There were some network issues affecting mostly Europe but some other parts of the world too. These have been resolved and I have also been able to update this evening! Prior to this I had the same problem from Germany!

Regards

Paul


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