Error Message: Failed to load update data file
Thread poster: Dorado05

Local time: 22:03
Aug 12, 2014

Hi! I have Studio 2014 and when I open the application I'm getting the error message "Failed to load update data file" and "Failed to get archive directory listing". I click OK in both messages and noticed I get the same message when I try "Check for updates".

It seems like Studio is unable to update itself with the latest
update. I downloaded the new updated and applied it manually following the instructions on the link below, BUT I still getting the same error messages.

I also tried the following, BUT I still have the same problem:

Repair Studio and check what happens when opening Studio
with Run as Administrator.

  1. Run a repair installation. Click Start > Control Panel >
    Programs and Features.
  2. Select SDL Trados Studio in the list of installed
    programs and click the Repair button.
  3. Follow the steps in the wizard.

Reset everything to default
state (3 xmls, projectApi )


Any suggestions? Thank you for your help!


SDL Community  Identity Verified
United Kingdom
Local time: 05:03
Please try again. Aug 12, 2014


There were some network issues affecting mostly Europe but some other parts of the world too. These have been resolved and I have also been able to update this evening! Prior to this I had the same problem from Germany!




To report site rules violations or get help, contact a site moderator:

You can also contact site staff by submitting a support request »

Error Message: Failed to load update data file

Advanced search

BaccS – Business Accounting Software
Modern desktop project management for freelance translators

BaccS makes it easy for translators to manage their projects, schedule tasks, create invoices, and view highly customizable reports. User-friendly, integration, community-driven development – a few reasons BaccS is trusted by translators!

More info »
Manage your TMs and Terms ... and boost your translation business

Are you ready for something fresh in the industry? TM-Town is a unique new site for you -- the freelance translator -- to store, manage and share translation memories (TMs) and glossaries...and potentially meet new clients on the basis of your prior work.

More info »

  • All of
  • Term search
  • Jobs
  • Forums
  • Multiple search