"Access to the path xxx denied" when saving.
Thread poster: Liselotte K. de Hennig

Liselotte K. de Hennig  Identity Verified
Uruguay
Local time: 18:34
Spanish to German
+ ...
Aug 20, 2014

Hello,
After working several years with Trados, suddenly I am having different problems. SDL Trados Studio 2014 is running on Windows 7.

1. When I try to save a translation the following error message is displayed:
Failed to save bilingual as: Access to the path 'C:\Users\(User name)\AppData\Local\Temp\SDLTempFileRegen\xxx.log' is denied.

2. When I try to start a new project the following error message is displayed as soon as the batch operation 'Convert to translatable format" begins:
Object reference not set to an instance of an object.

I followed all the steps mentioned in KB #4984 about
resetting the window layout
renaming BaseSettings.xml, Plugincache.xml and UserSettings.xml and
repairing via the Control Panel.

I also uninstalled SDL Trados Studio 2014 and installed again. But to no avail.

Thank you,
Liselotte





[Bearbeitet am 2014-08-20 01:55 GMT]


 

Vladimir Nadj  Identity Verified
Serbia
Local time: 22:34
English to Serbian
Windows 7 UAC Aug 20, 2014

Perhaps you do not have the permission to write to that folder due to the Windows 7 UAC (User Account Control) settings. Here's a guide on how to change those settings:

http://www.addictivetips.com/windows-tips/windows-7-access-denied-permission-ownership/

[Edited at 2014-08-20 05:31 GMT]


 

Liselotte K. de Hennig  Identity Verified
Uruguay
Local time: 18:34
Spanish to German
+ ...
TOPIC STARTER
Acess to 'SDLTempFileRegen' no longer denied Aug 20, 2014

Thanks a lot, Vladimir!

That part works great.
Hopefully someone knows how to fix the other issue I've been having, too.

Thanks again for your help,
Liselotte


 

Liselotte K. de Hennig  Identity Verified
Uruguay
Local time: 18:34
Spanish to German
+ ...
TOPIC STARTER
Converting the .DOCX file to RTF solved it this time. Aug 20, 2014

I don't know why saving the .docx file as .rtf file and starting a new project solved my problem this time, but it did.

Kind regards
Liselotte


 


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