"Access to the path xxx denied" when saving.
Thread poster: Liselotte K. de Hennig

Liselotte K. de Hennig  Identity Verified
Uruguay
Local time: 02:31
Spanish to German
+ ...
Aug 20, 2014

Hello,
After working several years with Trados, suddenly I am having different problems. SDL Trados Studio 2014 is running on Windows 7.

1. When I try to save a translation the following error message is displayed:
Failed to save bilingual as: Access to the path 'C:\Users\(User name)\AppData\Local\Temp\SDLTempFileRegen\xxx.log' is denied.

2. When I try to start a new project the following error message is displayed as soon as the batch operation 'Convert to translatable format" begins:
Object reference not set to an instance of an object.

I followed all the steps mentioned in KB #4984 about
resetting the window layout
renaming BaseSettings.xml, Plugincache.xml and UserSettings.xml and
repairing via the Control Panel.

I also uninstalled SDL Trados Studio 2014 and installed again. But to no avail.

Thank you,
Liselotte





[Bearbeitet am 2014-08-20 01:55 GMT]


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Vladimir Nadj  Identity Verified
Serbia
Local time: 07:31
English to Serbian
Windows 7 UAC Aug 20, 2014

Perhaps you do not have the permission to write to that folder due to the Windows 7 UAC (User Account Control) settings. Here's a guide on how to change those settings:

http://www.addictivetips.com/windows-tips/windows-7-access-denied-permission-ownership/

[Edited at 2014-08-20 05:31 GMT]


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Liselotte K. de Hennig  Identity Verified
Uruguay
Local time: 02:31
Spanish to German
+ ...
TOPIC STARTER
Acess to 'SDLTempFileRegen' no longer denied Aug 20, 2014

Thanks a lot, Vladimir!

That part works great.
Hopefully someone knows how to fix the other issue I've been having, too.

Thanks again for your help,
Liselotte


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Liselotte K. de Hennig  Identity Verified
Uruguay
Local time: 02:31
Spanish to German
+ ...
TOPIC STARTER
Converting the .DOCX file to RTF solved it this time. Aug 20, 2014

I don't know why saving the .docx file as .rtf file and starting a new project solved my problem this time, but it did.

Kind regards
Liselotte


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