Help needed to figure out the reason for SDL Trados Studio 2014 Error Message
Thread poster: Thomas Chen

Thomas Chen  Identity Verified
China
Local time: 06:08
Member (2014)
English to Chinese
+ ...
Aug 29, 2014

Hi all,

I have been provided by my client with a license numbr for SDL Trados Studio 2014.

However, I keep meeting the error message when I after I finish translation of one segment and goes to the next segment.
I cannot directly type in the transltion of next segment.
I will need to manually move the cursor to the next segment each time.

The error message is in Chinese: 尝试读取或写入受保护的内存。这通常指示其他内存已损坏。
My translation for the error is: You are attempting to read or write into the protected memory. Usually it indicates that other memories has been damaged.

Below is the detailed Error message:

System.AccessViolationException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089

in Tree.DocumentControl.vl_WindowProc(DocumentControl* , HWND__* , UInt32 , UInt32 , Int32 )
in FrameworkDocumentControl.vl_WindowProc(FrameworkDocumentControl* , HWND__* h_wnd, UInt32 n_msg, UInt32 w_p, Int32 l_p)
in System.Windows.Forms.UnsafeNativeMethods.CallWindowProc(IntPtr wndProc, IntPtr hWnd, Int32 msg, IntPtr wParam, IntPtr lParam)
in System.Windows.Forms.NativeWindow.DefWndProc(Message& m)
in System.Windows.Forms.Control.DefWndProc(Message& m)
in System.Windows.Forms.Control.WmImeNotify(Message& m)
in System.Windows.Forms.Control.WndProc(Message& m)
in System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
in System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
in System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

Any help or advice is appreciated.

Thanks.


 

SDL_Mihaela
Romania
Try this Sep 1, 2014

Hi Thomas,

Please try this - http://kb.sdl.com/#tab:homeTab:crumb:7:artId:4411
I hope it works.

Regards,
Mihaela


 

Thomas Chen  Identity Verified
China
Local time: 06:08
Member (2014)
English to Chinese
+ ...
TOPIC STARTER
Thanks for your suggestion, and I have tried but it does not work. Sep 5, 2014

Hi Mihaela,

Thanks for your great help.

I have now changed my Trados Setting to English, and I confirm the error message is exactly the same error message shown in that particular KB.

Attempted to read or write protected memory. This is often an indication that other memory is corrupt.

However, I have tried the solution provided in the KB, it does not solve the issue.

The workaround for this issue is to change the Formatting display style in SDL Trados Studio to: Show all tags but do not show formatting.
Go to Tools > Options > Editor.
On the right-hand side in the Side-by-side Editor section go to Formatting display style.
Select the option Show all tags but do not show formatting:


I still meet the same error message.

Do you know any other workarounds?

BR,

Thomas




[Edited at 2014-09-05 00:00 GMT]

[Edited at 2014-09-05 00:01 GMT]


 

Thomas Chen  Identity Verified
China
Local time: 06:08
Member (2014)
English to Chinese
+ ...
TOPIC STARTER
After installing SDL Trados Studio 2014 SP1 - 11.1.4085.0, this problem still exists Sep 6, 2014

Anyone has same experience with Trados Studio 2014?

 

SDL Community  Identity Verified
United Kingdom
Local time: 23:08
English
Maybe try... Sep 7, 2014

... resetting the View.

  • Click on SDL Trados Studio in the View menu.
  • Select Reset Window Layout.
  • Please confirm the reset of the window layout with a click on OK.

Or perhaps your TM is corrupted? Can you open the TM in the maintenance view and read the TUs? There is a small application on the OpenExchange called SDLTM Repair that can also check your TM.

Are you using an external drive for your data files? This can also cause problems sometimes.

Regards

Paul


 

Claudia Cherici  Identity Verified
Italy
Local time: 23:08
Member (2010)
English to Italian
+ ...
same problem Aug 8, 2015

Hi Paul I\'ve had the same problem since this morning. When I try typing a comment in Studio 2014, I get the message \"Attempted to read or write protected memory. This is often an indication that other memory is corrupt\". However, the memory works fine and I get this with several different TMs. Any ideas? Thank you

 

Lstanton
Local time: 22:08
German to English
+ ...
Same error message when attempting to enter comments Aug 10, 2015

I have started getting exactly the same problem when attempting to write comments. Did you ever find a solution to the problem? The solutions suggested here don't work for me and the problem is there whichever memory I am using. So the comment function is effectively disabled, although other functions seem to be fine.

 


To report site rules violations or get help, contact a site moderator:


You can also contact site staff by submitting a support request »

Help needed to figure out the reason for SDL Trados Studio 2014 Error Message

Advanced search







TM-Town
Manage your TMs and Terms ... and boost your translation business

Are you ready for something fresh in the industry? TM-Town is a unique new site for you -- the freelance translator -- to store, manage and share translation memories (TMs) and glossaries...and potentially meet new clients on the basis of your prior work.

More info »
SDL MultiTerm 2019
Guarantee a unified, consistent and high-quality translation with terminology software by the industry leaders.

SDL MultiTerm 2019 allows translators to create one central location to store and manage multilingual terminology, and with SDL MultiTerm Extract 2019 you can automatically create term lists from your existing documentation to save time.

More info »



Forums
  • All of ProZ.com
  • Term search
  • Jobs
  • Forums
  • Multiple search