Some of these cookies are essential to the operation of the site,
while others help to improve your experience by providing insights into how the site is being used.
Unwanted deactivation of Trados 2011 after its update - license still in use
Thread poster: petrak3
petrak3 Czech Republic Local time: 08:26 Member (2013) English to Czech + ...
Sep 8, 2014
Hello, I am currently dealing with the following issue:
After having my Trados 2011 updated (through the pop-up window upon opening the software) it somehow deactivated itself. When I try to open it now, I keep getting this "Product activation" window. Note that on my SDL site, in My licenses section, my license is still in use. As I have the Studio Freelance Plus version, I also tried entering the extra license as I use Trados only on one computer, but with no success.
Is there any chance I can really deactivate my license on my SDL site (I am unable to do that from the software menu) and then activate it again (without losing the extra license)?
I also contacted the SDL Support (through Solution Finder) but I have not received any replies yet
Any advice would be very much appreciated. Thank you, Petra
[Upraveno: 2014-09-08 14:09 GMT]
The contents of this post will automatically be included in the ticket generated. Please add any additional comments or explanation (optional)
To report site rules violations or get help, contact a site moderator:
Guarantee a unified, consistent and high-quality translation with terminology software by the industry leaders.
SDL MultiTerm 2017 allows translators to create one central location to store and manage multilingual terminology, and with SDL MultiTerm Extract 2017 you can automatically create term lists from your existing documentation to save time.
PerfectIt helps deliver error-free documents. It improves consistency, ensures quality and helps to enforce style guides. It’s a powerful tool for pro users, and comes with the assurance of a 30-day money back guarantee.