SDL Trados Studio 2014 SP1
Thread poster: Paolo Troiani

Paolo Troiani  Identity Verified
Local time: 20:33
Member (2010)
English to Italian
+ ...
Sep 11, 2014

Hi all,
when I upgrade my SDL trados Studio 2014 to SP1 I get the following error "Service SDL Trados Sudio 2014 Customer Feedback Service (Sdl.Studio.Product Telemetrics. v1) could not be stopped. Verify that you have sufficient privileges to stop system services.

Then I click on "Retry", but I continue to get the same message.
Any idea to solve that?


Annelise Brincker  Identity Verified
Local time: 20:33
English to Danish
+ ...
Similar problem Oct 17, 2014

Only I am told that the service failed to start.


Thiago Assumpção  Identity Verified
Local time: 15:33
Member (2010)
English to Portuguese
+ ...
How I solved it Oct 14, 2016

I was having the same error with Studio 2015. Then I fixed it with this solution from another forum:

1. First of all, disable the firewalls and real-time antivirus protection, then restart the PC;

2. Uninstall Studio;

3. Reinstall Studio as ADMINISTRATOR;

4. Re-enable your firewalls and antivirus.

After these steps, my update run smoothly.


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SDL Trados Studio 2014 SP1

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