FILE CANNOT BE OPENED FOR TRANSLATION
Thread poster: Marlene Gbedo

Marlene Gbedo  Identity Verified
Italy
Local time: 21:51
Italian to English
+ ...
Sep 21, 2014

Hello All,

My attempt to open a specific file failed, while other files don't have the same problem. This message appears:

Tentativo di lettura o scrittura della memoria protetta: Spesso questa condizione indica che altre parti della memoria sono danneggiate

Please help. Any clue? How can I resolve this issue?

Many thanks


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SDL Community  Identity Verified
United Kingdom
Local time: 21:51
English
Always helps to share the software you are using. Sep 21, 2014

Hi Gbedo,

This article is dated from 2012 and is for Trados Studio. But perhaps it will help:

http://kb.sdl.com/kb/article?ArticleId=4411&source=Article&c=12&cid=23

Regards

Paul


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Marlene Gbedo  Identity Verified
Italy
Local time: 21:51
Italian to English
+ ...
TOPIC STARTER
Thank you Sep 21, 2014

Thanks Paul, tried the option you suggested, but same message appears.. Still can't open file.

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SDL Community  Identity Verified
United Kingdom
Local time: 21:51
English
Send me the file... Sep 21, 2014

... if you're allowed? I can at least see whether it's the file or something on your machine?

What version of the software are you using?

Regards

Paul


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Marlene Gbedo  Identity Verified
Italy
Local time: 21:51
Italian to English
+ ...
TOPIC STARTER
File error Sep 21, 2014

Hi Paul,

Many thanks for your feedback again. I tried to upload the file, but failed. "Invalid file" appears. I guess the problem is conneced to the file.. I wil contact my client tomorrow and get back to you.

Kind regards,
Marlene


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Marlene Gbedo  Identity Verified
Italy
Local time: 21:51
Italian to English
+ ...
TOPIC STARTER
Problem understood Sep 22, 2014

Hi Paul,

This is to inform you the problem was the file. Problem resolved, thanks.

Marlene


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SDL Community  Identity Verified
United Kingdom
Local time: 21:51
English
Thanks for coming back... Sep 22, 2014

... and letting us know Marlene.

Much appreciated!

Paul


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