SP2 for SDL Studio 2014 refuses to install. Error number: -1
Thread poster: Allan Jeffs

Allan Jeffs
Local time: 06:28
French to English
Nov 24, 2014

SP2 for SDL Studio 2014 refuses to install.

I get the following error message:

"Set up did not complete. The error is:
Package 'Suite repair utility' could not be installed. Error number: -1"

Can anyone help?

Thx in advance.


Local time: 05:28
Error number -1 Nov 25, 2014

Hello Allan,

This is Guillaume from SDL.

The article number 4948 in our Knowledge Base deals with the error message you received: http://kb.sdl.com/#tab:homeTab:crumb:7:artId:4948

You can contact us directly on Live Chat (bit.ly/SDLChat) if you need further assistance.

Kind regards,



Mustafa Er (BSc MA)  Identity Verified
Local time: 07:28
Member (2005)
German to English
+ ...
I am advised to reinstall Windows Dec 26, 2014

I tried both workarounds and then online help. Still the same error message.
Finally, I am advised to reinstall Windows.


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SP2 for SDL Studio 2014 refuses to install. Error number: -1

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