WSXZ files result in return package of just 22 bytes
Thread poster: Samuel Murray

Samuel Murray  Identity Verified
Netherlands
Local time: 15:48
Member (2006)
English to Afrikaans
+ ...
Dec 5, 2014

Hello everyone

I'm using Trados 2011 on Windows 7. I often receive small WSXZ files from a client and I'm expected to return the return package (which is a SDLRPX/WSXZ file). I make sure that all segments in my translation are marked as "translated" and I ensure that the files are all selected when creating the return package, but 9 times out of 10 the generated return package is just 22 bytes and obviously does not contain the translation.

My usual strategy is to restart Trados several times and try to recreate the package, and eventually it creates the right one, but not today. How can one solve this problem permanently?

Thanks
Samuel


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SDL Community  Identity Verified
United Kingdom
Local time: 15:48
English
Can I see the original package.. Dec 6, 2014

... and also a zipped up copy of your Studio Project?

I can't think off the top of my head where the problem may lie but I'd be happy to take a look?

Regards

Paul


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Samuel Murray  Identity Verified
Netherlands
Local time: 15:48
Member (2006)
English to Afrikaans
+ ...
TOPIC STARTER
Sent Dec 8, 2014

SDL Support wrote:
I can't think off the top of my head where the problem may lie but I'd be happy to take a look?


Sent.


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WSXZ files result in return package of just 22 bytes

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