This site uses cookies.
Some of these cookies are essential to the operation of the site,
while others help to improve your experience by providing insights into how the site is being used.
For more information, please see the ProZ.com privacy policy.
I have 1 available extra activation for SDL Trados 2007m but when trying to activate it receive the message that activation code is invalid (error 50040). Search in the SDL KB and Solution Finder didn't help. As I have no maintenance agreement, I would appreciate very much any help!
Subject:
Comment:
The contents of this post will automatically be included in the ticket generated. Please add any additional comments or explanation (optional)
RWS Community United Kingdom Local time: 20:39 English
Look harder ;-)
Mar 12, 2015
Hi Natasha,
You can reset your own license by using the Self Service option in your MySDL account for SDL Trados 2007 and SDL Trados Studio 2009.
Of course I found and read this article, but this didn't help. The computer on which I'm trying to activate the license has no license. I returned my license from another machine - my account showed 2 extra activations available, then succesfully activate it again on the other machine, but when trying to do the same on another laptop receive the message that activation code is invalid (account still list 1 available extra activation). What could be a problem?
Subject:
Comment:
The contents of this post will automatically be included in the ticket generated. Please add any additional comments or explanation (optional)
RWS Community United Kingdom Local time: 20:39 English
In this case...
Mar 13, 2015
... follow the instructions in the Solution Finder to have the support team help you. Go to the Knowledgebase;
Licensing Problems - I use SDL Trados Studio / SDL Passolo – 2011 or 2014 -- I need to have my license reset
Pick the correct route for you and if appropriate you will be presented with a form that you can fill in to generate a support request and you will be contacted, normally within a day.
Also use the Chrome browser to log the case if you have it; you'll get more success in completing the form, and make sure your email address is entered correctly or nobody will be able to get back in touch with you.
The leading translation software used by over 270,000 translators.
Designed with your feedback in mind, Trados Studio 2022 delivers an unrivalled, powerful desktop
and cloud solution, empowering you to work in the most efficient and cost-effective way.
Manage your TMs and Terms ... and boost your translation business
Are you ready for something fresh in the industry? TM-Town is a unique new site for you -- the freelance translator -- to store, manage and share translation memories (TMs) and glossaries...and potentially meet new clients on the basis of your prior work.