Trados Studio 2014 License stopped working
Thread poster: Maria L

Maria L  Identity Verified
Local time: 02:53
Member (2005)
German to Swedish
+ ...
Mar 16, 2015

Hej ,

this morning Trados stopped working at all.

The message I got was:

Trados Studio 2014 Produktaktivierung Beim Abruf der Lizenz ist ein Fehler aufgetreten

Only yesterday everything was fine.

What happend and why, what can I do?

Grateful for a quick answer

Maria


 
Support Team May be Required. Mar 16, 2015

Hi Maria,

please make sure you are selecting the Activation code displayed within the "Licenses" section of your account. I recommend cutting (ctrl+C) and pasting (Ctrl+V) from your on-line account to the software activation section.

If this still does not work, I recommend raising a support case - You can do this from within your account under the "Support & Education" section.

please feel free to contact use via our Live Chat service if you require any assistance with this -
http://bit.ly/1CmDhEh

Kind Regards,

Steven Barlow

SDL Customer Experience Executive.


 


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