termbase and studio 2014 SP1 -help needed
Thread poster: Luke Mersh

Luke Mersh  Identity Verified
United Kingdom
Local time: 14:33
Spanish to English
Mar 17, 2015

Does anybody know how to work around the Java security problem when using studio 2014 SP1 to add a term to termbase.

many thanks


 

SDL SteveBarlow
Member (2014)
Know Issue Advised on our Solution Finder Mar 17, 2015

Hi Luke,

This is a known issue for Studio/MultiTerm. We have a dedicated section on our solution finder service that advises how you can attempt to fix this yourself, or alternatively raise a support case so our technical team can assist.

You can access the Solution Finder via our Knowledge Base page at the following link -

http://kb.sdl.com/#tab:SFTab:crumb:0

The solution finder is the 3rd Tab along and the Java/MultiTerm Issues section is the second option down.

The last option in the drop down menus will be to raise a support case, an automated form will appear on the right hand side of the screen.

Kind Regards,

Steve Barlow

SDL Customer Experience Executive.


 

SDL Community  Identity Verified
United Kingdom
Local time: 15:33
Member (1970)
English
The workaround... Mar 17, 2015

... would be to upgrade to SP2. It is free so I'm wondering why you don't do this?

Regards

Paul
SDL Community Support


 

Luke Mersh  Identity Verified
United Kingdom
Local time: 14:33
Spanish to English
TOPIC STARTER
termbase and studio 2014 SP1 -help needed Mar 17, 2015

SDL SteveBarlow wrote:

Hi Luke,

This is a known issue for Studio/MultiTerm. We have a dedicated section on our solution finder service that advises how you can attempt to fix this yourself, or alternatively raise a support case so our technical team can assist.

You can access the Solution Finder via our Knowledge Base page at the following link -

http://kb.sdl.com/#tab:SFTab:crumb:0

The solution finder is the 3rd Tab along and the Java/MultiTerm Issues section is the second option down.

The last option in the drop down menus will be to raise a support case, an automated form will appear on the right hand side of the screen.

Kind Regards,

Steve Barlow

SDL Customer Experience Executive.


thanks for that link Steve, worked like a charm.


 


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