SDL Trados 2014 SP2 Installation Error: Suite Repair utility
Thread poster: Elena_Polunina

Elena_Polunina  Identity Verified
France
Local time: 14:18
Member (2011)
English to Russian
+ ...
Mar 26, 2015

Hello,

I've just bought my Freelance License through TGB and downloaded the set-up files.

However, at the beginning of the installation I get this message:
"Set-up did not complete. The error is: Package 'Suite repair utility' could not be installed. Error number: -1."
Then the set-up closes.

Could you please help with that? I really want to be able to use the product that I've just paid for.

Thanks in advance,
Elena

Update: Found the solution here: http://kb.sdl.com/#tab:homeTab:crumb:7:artId:4948
It seems to be a very frequent problem.

[Edited at 2015-03-26 15:30 GMT]


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HerreraS
Spain
The same occurs to me May 1, 2015

The same occurs to me and I bought it also through here.

I am going to try that solution

Thanks!


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atesman  Identity Verified
Local time: 16:18
German to Turkish
+ ...
The solution May 10, 2015

I deleted following lines about the installation of SDL Trados Studio 2011 in PackageTracking.xml before the installation of SDL Trados Studio 2014 SP2:

< Suite Id="TranslationStudio2011" Version="2.2.3046">
< Package Id="d1858c60-5e3d-44c3-81b2-1188907531d5" />
< /Suite>

The path of file PackageTracking.xml is:

C:\ProgramData\SDL\Chainer\PackageTracking.xml


After the installation you can add the deleted lines to the PackageTracking.xml.


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Yves Lanthier
Canada
Local time: 08:18
English to French
kb.sdl.com's solution Nov 28, 2015

"Workaround 1" worked here: http://kb.sdl.com/#tab:homeTab:crumb:7:artId:4948

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CeciliaPeru
Argentina
English to Spanish
Thanks, works fine. Jul 13, 2017

atesman wrote:

I deleted following lines about the installation of SDL Trados Studio 2011 in PackageTracking.xml before the installation of SDL Trados Studio 2014 SP2:

< Suite Id="TranslationStudio2011" Version="2.2.3046">
< Package Id="d1858c60-5e3d-44c3-81b2-1188907531d5" />
< /Suite>

The path of file PackageTracking.xml is:

C:\ProgramData\SDL\Chainer\PackageTracking.xml


After the installation you can add the deleted lines to the PackageTracking.xml.



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SDL Trados 2014 SP2 Installation Error: Suite Repair utility

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