Studio 2014 crash lost a half day's work from converted ttx file as well as from TM
Thread poster: Tamara Salvio

Tamara Salvio  Identity Verified
United States
Local time: 12:16
Member (2002)
French to English
Mar 30, 2015

Despite the file being autosaved every 10 minutes (which I'm aware of each time because it can interfere with whatever you're translating at the time).

I've searched my computer for all files relevant to this job, and not a single one comes up as an autosaved version. Has this happened to anyone? Do I really have to retranslate all of the lost segments? I'm shocked that the data would be wiped from the TM.


Emma Goldsmith  Identity Verified
Local time: 21:16
Member (2010)
Spanish to English
Autosave file path Mar 30, 2015

This is what Studio help says:
Studio creates AutoSaved versions of the *.sdlxliff files which contain pending changes and puts them in the AutoSave folder, located at the same place where you save your project data. The default location for your Studio project data is the My Documents area.

So, can you browse to your project and find the file?

A crash won't wipe data from your TM, so either you weren't confirming segments and saving them in your TM at all, or you were doing so to a different TM (maybe a project TM?).

Are you a new Studio user? Do you know how to save segments to the TM?
If you don't, check out this post:

If you are a more experienced user, and can find which TM you're working with, then open your ttx file and pretranslate it against that TM.

Good luck!


Tamara Salvio  Identity Verified
United States
Local time: 12:16
Member (2002)
French to English
Located autosave file - thanks Mar 31, 2015

Thank you so much for your fast and helpful reply. I am a long-time user of another CAT tool and admit to having put off having to really learn this one. Easily located the saved file in the AutoSave folder once I new what to look for. I hadn't realized that as a temporary file it would not have the same file name as the original - which explains why my search did not locate it.

Your link was also very helpful for the explanation about the window possibly cutting off the update checkbox - which was the case here, and explains why the TM was not updated.

Time for some serious webinarsicon_wink.gif

Many thanks again


Sabina De Lorenzo  Identity Verified
Local time: 21:16
German to Italian
+ ...
Happened to me too Apr 1, 2015

It happened to me too. It was auto saving at regular intervals, and still, when it all crashed, I lost all the files. To me it happenes particularly with PDF Files converted for translation. It seems they "confuse" the system.

I save now myself every couple of minutes or every 10 segments.


To report site rules violations or get help, contact a site moderator:

You can also contact site staff by submitting a support request »

Studio 2014 crash lost a half day's work from converted ttx file as well as from TM

Advanced search

SDL Trados Studio 2019 Freelance
The leading translation software used by over 250,000 translators.

SDL Trados Studio 2019 has evolved to bring translators a brand new experience. Designed with user experience at its core, Studio 2019 transforms how new users get up and running and helps experienced users make the most of the powerful features.

More info »
Wordfast Pro
Translation Memory Software for Any Platform

Exclusive discount for users! Save over 13% when purchasing Wordfast Pro through Wordfast is the world's #1 provider of platform-independent Translation Memory software. Consistently ranked the most user-friendly and highest value

More info »

  • All of
  • Term search
  • Jobs
  • Forums
  • Multiple search