Solved _Studio 2011 - Alphanumeric activation code no longer valid - Urgent
Thread poster: texjax DDS PhD

texjax DDS PhD  Identity Verified
Local time: 12:55
Member (2006)
English to Italian
+ ...
Apr 1, 2015

Hi,

I'm trying to activate for the first time my Studio 2011 license (call me "late adopter" if you wish...) but when I insert the alphanumeric code provided I am prompted with an error message stating that this is probably an old product version and that the new activation code is in the format of a 18 digit numerical value (?).

I have urgent need to activate the product, and I am at a total loss.

Can somebody please advise? Thank you!


PS. I do have a 18 digit numerical code, however it's just for Passolo.

[Edited at 2015-04-01 15:54 GMT]


Direct link Reply with quote
 

Roy Oestensen  Identity Verified
Norway
Local time: 18:55
Member (2010)
English to Norwegian (Bokmal)
+ ...
Check the lisence code on your profile page on the SDL site Apr 1, 2015

I suspect you are trying to enter the wrong code. I would go to the SDL site and check what the current code is for your product. Then you just have to copy it from there.

Direct link Reply with quote
 

texjax DDS PhD  Identity Verified
Local time: 12:55
Member (2006)
English to Italian
+ ...
TOPIC STARTER
Roy Apr 1, 2015

Roy Oestensen wrote:

I suspect you are trying to enter the wrong code. I would go to the SDL site and check what the current code is for your product. Then you just have to copy it from there.



Thank you Roy, the problem is that the activation code displayed at SDL in My Account is the wrong one...



Have a great day and thank you again for your input.

[Edited at 2015-04-01 16:21 GMT]


Direct link Reply with quote
 

texjax DDS PhD  Identity Verified
Local time: 12:55
Member (2006)
English to Italian
+ ...
TOPIC STARTER
Solved Apr 1, 2015

Problem solved. I had to release the activation of Studio.

Thanks Guillaume.




[Edited at 2015-04-01 15:55 GMT]


Direct link Reply with quote
 


To report site rules violations or get help, contact a site moderator:


You can also contact site staff by submitting a support request »

Solved _Studio 2011 - Alphanumeric activation code no longer valid - Urgent

Advanced search







memoQ translator pro
Kilgray's memoQ is the world's fastest developing integrated localization & translation environment rendering you more productive and efficient.

With our advanced file filters, unlimited language and advanced file support, memoQ translator pro has been designed for translators and reviewers who work on their own, with other translators or in team-based translation projects.

More info »
SDL Trados Studio 2017 only €495 / $595
Get the cheapest prices for SDL Trados Studio 2017 on ProZ.com

Join this translator’s group buy brought to you by ProZ.com and buy SDL Trados Studio 2017 Freelance for only €495 / $595 / £425 / ¥70,000 You will also receive FREE access to Studio 2019 when released.

More info »



Forums
  • All of ProZ.com
  • Term search
  • Jobs
  • Forums
  • Multiple search