"Update from External Review" does not update..
Thread poster: Hiroshi Yamanaka

Hiroshi Yamanaka  Identity Verified
Taiwan
Local time: 08:20
Member (2013)
English to Japanese
May 8, 2015

Hello,

I have a trados 2014 freelance plus on Windows 8.1 Pro and need help on "update from external review". I have been struggling to update a sdlxliff file from a reviewed .docx file. Track changes in the reviewed file has been all accepted/rejected. When I do the batch process for Update from External Review, it simply does not update anything from the reviewed documents even though there are no errors.

I have also used "SDLXLIFF Converter" for old method but the result was the same; not errors, but does not update anything...

I have already read the similar posting, Unable to update from External Review, but this did not help either.


Direct link Reply with quote
 

Walter Blaser  Identity Verified
Switzerland
Local time: 01:20
French to German
+ ...
Were the target segments populated on export? May 8, 2015

Hiroshi

I might be asking the obvious, but just to make sure. When you exported your SDLXLIFF for external review, was it already completely translated, meaning "were all target segments populated"?

I ask this because segments with an empty target will not be reimported by this function, only segments that already had a target content.

And, what do you mean by "Track changes in the reviewed file has been all accepted/rejected.?
You should not accept the changes made in the exported Word file, otherwise Studio is not going to show you what the reviewer has changed.

Walter


Direct link Reply with quote
 

Hiroshi Yamanaka  Identity Verified
Taiwan
Local time: 08:20
Member (2013)
English to Japanese
TOPIC STARTER
All the segments are confirmed. May 8, 2015

Hello, Walter.

Thank you for your response.

Yes, certainly all the segments are confirmed and translation progress is 100%.

For "Track changes in the reviewed file has been all accepted/rejected", I was told by my client that I need to accept/reject all the track changes before update. So, I did those and proceed with the update.
Just now, I have also tried to update with the reviewed .docx file without accepting/rejecting any changes; however, the result was the same that it does nothing to the original file even though there are no errors.


Direct link Reply with quote
 

Walter Blaser  Identity Verified
Switzerland
Local time: 01:20
French to German
+ ...
Various possible causes May 8, 2015

Hiroshi

If you accept the changes in the SDLXLIFF document after having imported the external review document, that is ok. I just wanted to make sure that you did not accept all changes in the bilingual WORD document .review) before you reimport it into Studio.

Did you open the returned review document in Word to see how it looks? Can you see the changes that have been made and can you also see the special purple tags in the segments?

Did the reviewer use the same Word format (.DOC vs .DOCX) as you used when you created the review document? Using different WORD formats can cause problems.

Another thing you need to make sure is that you have not made any changes to your SDLXLIFF since you exported the review document. In case you made changes and then try to re-import the external review document, it will fail.

I suggest you check these points first.

Walter


Direct link Reply with quote
 

Hiroshi Yamanaka  Identity Verified
Taiwan
Local time: 08:20
Member (2013)
English to Japanese
TOPIC STARTER
Checked the possible cause May 9, 2015

>Did you open the returned review document in Word to see how it looks? Can you see the changes that have been made and can you also see the special purple tags in the segments?

Yes, it looks just as you described.

>Did the reviewer use the same Word format (.DOC vs .DOCX) as you used when you created the review document? Using different WORD formats can cause problems.

Yes, .DOCX, and file name is also the same as original.

>Another thing you need to make sure is that you have not made any changes to your SDLXLIFF since you exported the review document. In case you made changes and then try to re-import the external review document, it will fail.

I have not make any changes to the original SDLXLIFF.



[Edited at 2015-05-09 02:18 GMT]


Direct link Reply with quote
 

Samuel Murray  Identity Verified
Netherlands
Local time: 01:20
Member (2006)
English to Afrikaans
+ ...
Using different Word formats May 9, 2015

Hiroshi Yamanaka wrote:
Did the reviewer use the same Word format (.DOC vs .DOCX) as you used when you created the review document? Using different WORD formats can cause problems.

Yes, .DOCX, and file name is also the same as original.


Saving the DOCX file as DOC and working on it in another version of MS Word is not a problem, as long as the final file is saved as DOCX and it is saved into that format by Word 2007 or newer. Do you have Word 2007 or newer, and did you save the DOCX files by that version of Word?

Another thing that I would personally try would be to export a fresh DOCX from the original SDLXLIFF file, then open that file in MS Word and replace its target column with the target column from the translator's document, and save it, and then try to import that document.


[Edited at 2015-05-09 18:29 GMT]


Direct link Reply with quote
 

Hiroshi Yamanaka  Identity Verified
Taiwan
Local time: 08:20
Member (2013)
English to Japanese
TOPIC STARTER
Exporting fresh .docx and replace column worked good May 10, 2015

Hello, Samuel

Thank you very much for writing.

I do have word 2010 and I did save files by using this version.



Another thing that I would personally try would be to export a fresh DOCX from the original SDLXLIFF file, then open that file in MS Word and replace its target column with the target column from the translator's document, and save it, and then try to import that document.


For some reason, this method took care of my problem.

Thank you very much.
However, I still don't know why this happened...


Direct link Reply with quote
 


To report site rules violations or get help, contact a site moderator:


You can also contact site staff by submitting a support request »

"Update from External Review" does not update..

Advanced search







memoQ translator pro
Kilgray's memoQ is the world's fastest developing integrated localization & translation environment rendering you more productive and efficient.

With our advanced file filters, unlimited language and advanced file support, memoQ translator pro has been designed for translators and reviewers who work on their own, with other translators or in team-based translation projects.

More info »
CafeTran Espresso
You've never met a CAT tool this clever!

Translate faster & easier, using a sophisticated CAT tool built by a translator / developer. Accept jobs from clients who use SDL Trados, MemoQ, Wordfast & major CAT tools. Download and start using CafeTran Espresso -- for free

More info »



Forums
  • All of ProZ.com
  • Term search
  • Jobs
  • Forums
  • Multiple search