MultiTerm - Error: "Root element is missing"
Thread poster: TalTranslations
TalTranslations
United Kingdom
English to Hebrew
May 15, 2015

Good morning,

I have a question about MultiTerm.
After the Trial, I re-installed Studio 2014 SP2 and it's working fine.
Then I installed MultiTerm SP2 and I got the message: "Installation successful".
But when I click on the green icon on the desktop or inside Studio, MultiTerm doesn't open.
An error message appears with:
"Root element is missing".

I uninstalled everything and installed again.
My PC has Windows 7 (latest SP) and latest Java.
I checked the website kb.sdl and followed all the steps.
But again I get the same error message.

What could be the problem?
Thank you

Tal


Direct link Reply with quote
 
SDL_Guillaume
Local time: 17:17
Root element is missing May 15, 2015

Hi,

This is Guillaume from SDL.

There is an article in our Knowledge Base about this error message, with a resolution: http://kb.sdl.com/#tab:homeTab:crumb:7:artId:5205

If you need further assistance, please do not hesitate to contact us via our Live Chat: bit.ly/SDLChat

Kind regards,

Guillaume


Direct link Reply with quote
 
TalTranslations
United Kingdom
English to Hebrew
TOPIC STARTER
Microsoft Office/Excel needed for MultiTerm? May 17, 2015

Thank you.

Do you need Microsoft Office installed on your PC in order to open MultiTerm?
Thanks


Direct link Reply with quote
 


To report site rules violations or get help, contact a site moderator:


You can also contact site staff by submitting a support request »

MultiTerm - Error: "Root element is missing"

Advanced search







memoQ translator pro
Kilgray's memoQ is the world's fastest developing integrated localization & translation environment rendering you more productive and efficient.

With our advanced file filters, unlimited language and advanced file support, memoQ translator pro has been designed for translators and reviewers who work on their own, with other translators or in team-based translation projects.

More info »
PerfectIt consistency checker
Faster Checking, Greater Accuracy

PerfectIt helps deliver error-free documents. It improves consistency, ensures quality and helps to enforce style guides. It’s a powerful tool for pro users, and comes with the assurance of a 30-day money back guarantee.

More info »



Forums
  • All of ProZ.com
  • Term search
  • Jobs
  • Forums
  • Multiple search