This site uses cookies. Some of these cookies are essential to the operation of the site, while others help to improve your experience by providing insights into how the site is being used. For more information, please see the ProZ.com privacy policy.
Cookie settings

Technical forums » SDL Trados support »
"Root element is missing" in Studio 2014 when creating return package
Thread poster: Jacques DP

Jacques DP  Identity Verified
Switzerland
Local time: 13:38
Member (2003)
English to French
Jun 30, 2015

Hello,

I've worked on a WorldServer-exported package, and when I want to create the return package, I am getting the error "Error occurred in file ISTR_Grid_eDM1.html_3992983.xlf :Root element is missing."

Any idea what this could come from? I have looked for this error message on the forum, and found a few occurrences but that didn't seem related to my issue.

I have Verified (Studio QA function) the offending file, but no error was shown.

Here is the complete stacktrace from the SDLErrorDetails XML file. We see that error seems to happen in ConvertFilesToWsXliff.

at Sdl.TranslationStudio.Packaging.Convertors.WorldServer.WsPackageConvertor.CheckTaskFileResults(ITaskFile[] taskFiles)
at Sdl.TranslationStudio.Packaging.Convertors.WorldServer.Rivelin2WsConverter.ConvertFilesToWsXliff(IPackageProject fromPackage)
at Sdl.TranslationStudio.Packaging.Convertors.WorldServer.Rivelin2WsConverter.Convert()
at Sdl.TranslationStudio.Packaging.Convertors.WorldServer.WsPackageConvertor.ConvertReturnPackage(String fromPackagePath, String toPackagePath)
at Sdl.TranslationStudio.Packaging.ReturnPackageCreation.CreateReturnPackageJobRequest.Execute(IJobExecutionContext context)
at Sdl.Desktop.Platform.Implementation.Services.Job.b__3()
at Sdl.Desktop.Platform.Implementation.Services.Log.Resources(Object message, Action action)
at Sdl.Desktop.Platform.Implementation.Services.Job._worker_DoWork(Object sender, DoWorkEventArgs e)
at System.ComponentModel.BackgroundWorker.OnDoWork(DoWorkEventArgs e)
at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument
 

PaluF (X)
Tonga
has there been a solution to this? Dec 27, 2015

I have a somewhat similar problem, when I try to export from WorldServer it says root element is missing. I have no idea what that is!
 


To report site rules violations or get help, contact a site moderator:

Moderator(s) of this forum
Natalie[Call to this topic]
Myron Netchypor[Call to this topic]
Marco Ramón[Call to this topic]
Maya Gorgoshidze[Call to this topic]
Prachya Mruetusatorn[Call to this topic]
Alberto Montpellier[Call to this topic]

You can also contact site staff by submitting a support request »

"Root element is missing" in Studio 2014 when creating return package

Advanced search







Protemos translation business management system
Create your account in minutes, and start working! 3-month trial for agencies, and free for freelancers!

The system lets you keep client/vendor database, with contacts and rates, manage projects and assign jobs to vendors, issue invoices, track payments, store and manage project files, generate business reports on turnover profit per client/manager etc.

More info »
Déjà Vu X3
Try it, Love it

Find out why Déjà Vu is today the most flexible, customizable and user-friendly tool on the market. See the brand new features in action: *Completely redesigned user interface *Live Preview *Inline spell checking *Inline

More info »

Recent posts | FAQ | Rules | Moderators | Article knowledgebase

Your current localization setting

English

Select a language

More languages...
Close search
Forums
  • All of ProZ.com
  • Term search
  • Jobs
  • Forums
  • Multiple search