Bad connection to server
Thread poster: Laurence Orr

Laurence Orr  Identity Verified
Local time: 04:40
German to English
+ ...
Jul 6, 2015


This refers to a commercial licence for Studio 2011 being run on Windows through Parallels on an iMac. When I try to connect to the server we have here at the company, the program tells me it could not connect. It mentions the support reference 'BadConnectionToServer -315'. Has anyone had experience in dealing with this? The IT department is baffled and has been unable to come up with a solution for a number of weeks now. Any feedback would be greatly appreciated! Thanks!


Walter Blaser  Identity Verified
Local time: 04:40
French to German
+ ...
Need more information Jul 13, 2015


It is very difficult to guess what the cause is, based on the little bit of information you provided.

We need for example to know which version of software the server is running (is it GroupShare 2011 or 2014). What type of connection to the server are you using?

On the other hand, if your company operates a SDL GroupShare server, they surely have a PSMA (Maintenance and Support agreement), which means that the best way to resolve the problem would be to open a support case with SDL, so that they can have a look at the problem.



To report site rules violations or get help, contact a site moderator:

You can also contact site staff by submitting a support request »

Bad connection to server

Advanced search

SDL MultiTerm 2019
Guarantee a unified, consistent and high-quality translation with terminology software by the industry leaders.

SDL MultiTerm 2019 allows translators to create one central location to store and manage multilingual terminology, and with SDL MultiTerm Extract 2019 you can automatically create term lists from your existing documentation to save time.

More info »
memoQ translator pro
Kilgray's memoQ is the world's fastest developing integrated localization & translation environment rendering you more productive and efficient.

With our advanced file filters, unlimited language and advanced file support, memoQ translator pro has been designed for translators and reviewers who work on their own, with other translators or in team-based translation projects.

More info »

  • All of
  • Term search
  • Jobs
  • Forums
  • Multiple search