SDL Trados Studio 2015 not working
Thread poster: Francisco ABREU

Francisco ABREU  Identity Verified
Brazil
Local time: 05:49
Member (2005)
English to Portuguese
+ ...
Jul 7, 2015

After installation, whenever I try to enter a new project, a package or translate a single file I get the following error message:

Key already exists
Parameter name: Key

My OS is Windows 8.1.

I also have a Studio 2014 installed in the same machine and it works just fine.

Is anybody out there facing the same problem?


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ghislandi  Identity Verified
Local time: 07:49
English to Italian
Help Jul 8, 2015

Hi Francisco
sorry to hear about your issue.
If you contact us directly through our livechat

http://bit.ly/SDLChat

Or you can log a case on our website
http://kb.sdl.com/#tab:SFTab:crumb:0
If you look in the top menu - you will find Solution Finder. From there you can look for licensing issues. And after a few questions you can log a case.

I hope this helps.

Kind regards
Massi


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