Some of these cookies are essential to the operation of the site,
while others help to improve your experience by providing insights into how the site is being used.
Gladis Audi Lebanon Local time: 17:20 Member (2014) English to French
Jul 9, 2015
I purchased the 2014 to 2015 upgrade a while back. Now I downloaded 2015, activated it with the 2015 license # I got from my account and started translating.
After I restarted 2015, I noticed that I can only log in as a trial user (with a day countdown) even though in my online account, it says that the 2015 license is in use. When I try to enter the 2015 license number, I get a message that the remaining quantity is: 0 and I can only log in as a trial user.
By the way, I deactivated and returned my 2014 license.
Is there a way to find out what the problem is?
The contents of this post will automatically be included in the ticket generated. Please add any additional comments or explanation (optional)
To report site rules violations or get help, contact a site moderator:
Exclusive discount for ProZ.com users!
Save over 13% when purchasing Wordfast Pro through ProZ.com. Wordfast is the world's #1 provider of platform-independent Translation Memory software. Consistently ranked the most user-friendly and highest value
Translate faster & easier, using a sophisticated CAT tool built by a translator / developer.
Accept jobs from clients who use SDL Trados, MemoQ, Wordfast & major CAT tools.
Download and start using CafeTran Espresso -- for free