"Connection to Language Cloud failed" with Trados 2015
Thread poster: Ninon Dion

Ninon Dion  Identity Verified
Canada
Local time: 23:08
Member (2013)
English to French
+ ...
Aug 4, 2015

I have upgraded my account to PRO, but I cannot use it with Trados 2015, as I keep getting the error message in the title. I have tried opening as an administrator to no avail.

Can someone help?

Thank you!

[Edited at 2015-08-05 00:30 GMT]


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Giovanna Alessandra Meloni  Identity Verified
Italy
Local time: 05:08
Member (2012)
Spanish to Italian
+ ...
You too? Aug 5, 2015

I had a similar problem with Trados 2014 yesterday, and searching in Internet I read many users (or better... enough in my opinion) had problems connected with the Language Cloud and they couldn't use Trados.

As you can read here
http://www.proz.com/forum/sdl_trados_support/289105-trados_2014_doesnt_work_error_application_is_not_configured_for_languagecloudurlsconfig.html

now I can use Trados as administrator, if I try to open without Admin rights, I can't.


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Ninon Dion  Identity Verified
Canada
Local time: 23:08
Member (2013)
English to French
+ ...
TOPIC STARTER
Not working :-( Aug 7, 2015

Well apparently this doesn't work for me, or on the 2015 version of Studio.

PLEASE, I really need help in resolving this... I'm paying for Language Cloud, I need to be able to use it! Can anyone offer insights for the 2015 version??


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Giovanna Alessandra Meloni  Identity Verified
Italy
Local time: 05:08
Member (2012)
Spanish to Italian
+ ...
:( Aug 7, 2015

Did you open a support ticket From SDL website?

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Ninon Dion  Identity Verified
Canada
Local time: 23:08
Member (2013)
English to French
+ ...
TOPIC STARTER
Where? Aug 7, 2015

Can you point me out to where I can do that for free?
Anything I find points me out to a maintenance agreement ($$).

Thank you so much in advance!


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