Can't use TM
Thread poster: NR_Stedman
NR_Stedman  Identity Verified
Local time: 12:49
French to English
Aug 26, 2015

Whenever I open a package from a certain client I can't use any of the TM as they are listed in the section of "Language pairs using different translation providers" "The following language pairs do not use the language pairs listed under all language pairs"

When I try to open my own TM I also get an error message "This translation memory will not be used for the following language pairs----"

Needless to say the language pairs are correct and correspond to those of my TM

Many thanks for a solution to this problem (Trados studio 2014 updated last year)

[Edited at 2015-08-26 16:19 GMT]

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Stepan Konev  Identity Verified
Russian Federation
Local time: 14:49
English to Russian
Have you tried this? Aug 26, 2015

Add TM through Source -> Target
All Language Pairs

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NR_Stedman  Identity Verified
Local time: 12:49
French to English
Thanks This works Aug 27, 2015

Thanks Stepan - this works although I have to manually upload my client's TMs into project settings.
What should my client do to ensure that these TM are used automatically when I open the package?

[Edited at 2015-08-27 06:42 GMT]

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