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rollingup South Korea Local time: 20:07 Member (2013) English to Korean + ...
Aug 26, 2015
I get the following message when trying to install the software: This product cannot be installed on a machine that has SDL Trados 2007 on it. Please remove SDL Trados 2007 and retry.
I looked up the knowledge base and applied the Resolution found in http://kb.sdl.com/#tab:homeTab:crumb:7:artId:5205 I see three files, TradosCompatibility2, TranslationStudio4 and WorldServerComponents in the modules folder (ProgramData/Package Cache/SDL/SDLTradosStudio2015/modules) and two of them seem to have been installed when I clicked on them, but TradosCompatibility2 is still not installed and I get the same error message as above.
I checked the said resolution and read about checking prerequisites and found 'jre-8-windows-i586.exe' file was not in the folder and thus downloaded the file but the problem persisted.
The SDL Support then gave me the following instruction:
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