Studio 2015 won't open files - error message
Thread poster: Ana Catarina Lopes

Ana Catarina Lopes  Identity Verified
Portugal
Local time: 09:31
Member (2008)
English to Portuguese
+ ...
Sep 28, 2015

Hello,

I have installed Studio 2015 on both my laptop and desktop today. The laptop application is working just fine, however on my desktop I cannot open any files and, when I try to, I get the following error message:

"Unexpected exception when getting view part instance of view part Translation Results"


I've already unistalled it and installed again. I've also followed the instructions to delete some of files that I have found in tech support forums, but with no results.

What shoul I do?


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Robert Rietvelt  Identity Verified
Local time: 10:31
Member (2006)
Spanish to Dutch
+ ...
I don't know, but... Sep 29, 2015

....I am interested too and you deserve an anwer before your question disappears to the 'cellars' of Proz.

Laptop - desktop: same OR, same software?

However your thread is back on the top of the list, lets hope someone comes with an answer.

Boa sorte.


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SDL Community  Identity Verified
United Kingdom
Local time: 10:31
English
Did you try... Sep 29, 2015

Ana Catarina Lopes wrote:

"Unexpected exception when getting view part instance of view part Translation Results"



... resetting the window layout in the Studio View menu? The message sounds as though it's something in that area.

Regards

Paul
SDL Community Support


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Ana Catarina Lopes  Identity Verified
Portugal
Local time: 09:31
Member (2008)
English to Portuguese
+ ...
TOPIC STARTER
Thank you... Sep 30, 2015

Thank you Robert and Paul.

I think the problem is the software, as you suggested. Studio 2015 isn't compatible with Windows Vista.


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