Trados 2011 package cannot be opened
Thread poster: Louis_PM

Louis_PM
Canada
Local time: 21:40
English to French
+ ...
Dec 11, 2015

Hello,

I work for an agency that send me packages. I've imported its custom User Profile and switch to it before loading any project or package I receive from this agency.

I have been working for this agency on a more regular basis for the last week or so, and I completed about 5 projects. However, I'm currently unable to open up two packages, and I get the following error message when trying to import a package:

"The file cannot be accessed by the system (1 error, 0 warnings)"

... and that's it. Thank you, Trados Studio error messages.

Anyone got a clue as to how to solve this problem next time I'll have to deal with it? Btw, the agency sent me the uncompressed "project" file, and I could not open it either, getting the following error message:

"The selected project could not be opened".

Time to rise up and shine, you, linguist power user!


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sdl_roman
United Kingdom
Local time: 02:40
In order to assist with your query Dec 11, 2015

Hi Louis,

In order to assist with your query, could you please provide six digit order number for your SDL Studio 2011 license.

Could you please provide it in the private message.

Thank you,

SDL_Roman


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