Impossible to install Trados Studio 2015
Thread poster: Martine Etienne

Martine Etienne  Identity Verified
Belgium
Local time: 05:20
Member (2003)
English to French
+ ...
Jan 7, 2016

Hi everybody,
when trying to install Trados 2015, I've come across this error message:

"Component Microsoft .NET Framework 4.5.2 (x86 and x64) has failed to install with the following error message:
"A failure occurred attempting to install the Microsoft .NET Framework 4.5.2."
The following components failed to install:
- Microsoft .NET Framework 4.5.2 (x86 and x64)

I see that Bruno already had this problem.

Could you answer please..

I have lost my licence and my new one is of no use.
Can we be refund in that case ?


 

sdl_roman
United Kingdom
Local time: 04:20
Your Request has been submitted Jan 7, 2016

HI Martine,

After checking your account I have logged Critical Support Ticket on your behalf.
The Support Team will be in contact with you in next couple of hours.

Your Request REQ000000164760 has been submitted. (ARNOTE 45352)

Kind regards,

SDL_Roman


 

sdl_roman
United Kingdom
Local time: 04:20
Your Support Request has been submitted Jan 7, 2016

HI Martine,

After checking your account I have logged Critical Support Ticket on your behalf.
The Support Team will be in contact with you in next couple of hours.

Your Request REQ000000164760 has been submitted. (ARNOTE 45352)

Kind regards,

SDL_Roman

[Edited at 2016-01-07 11:35 GMT]


 

Martine Etienne  Identity Verified
Belgium
Local time: 05:20
Member (2003)
English to French
+ ...
TOPIC STARTER
Problem solved Jan 8, 2016

I want to thank Adrian from SDL who has worked during long hours to solve my problem. I have not understood all the actions but I can now work with the new program.

 


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