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SDL_Steve United Kingdom Local time: 19:16 Member (2014) English to Arabic
Studio 2014/Windows 10 upgrade.
Jan 12, 2016
We are looking in to this and trying to find a resolution.
This is an isolated issue that affects 2014 users and have upgraded to Windows 10-
the issue seems to stem from one of the dll's. in a recent Windows 10 patch/update but appears to be elusive as it affects only a very small number of users.
We had similar issues in locating an issues years ago- which then turned out we SDL were sharing the same file as a printer/camera provider.
I would therefore suggest one (or more of the following options)
1) Go to installed programs in Windows 10- find Studio 2014 and right click- run repair.
2) Download the free 30 day trail from the www.translationzone.com to see if this runs fine.
3) Log a support ticket (FREE of charge) via your SDL account or
Go to the Knowledgebase;
Then go to the tab called Solution Finder and now go here;
Download & Installation Problems
- I use SDL Trados Studio and/or SDL MultiTerm 2011, 2014 or 2015
-- I receive an error message during installation
--- I have disabled UAC during installation / I do not have Win Vista 7/8
---- None of the error messages match my issue / I tried the suggested resolution....
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