Installing SDL Trados Studio 2015
Thread poster: Fanny Grégoire

Fanny Grégoire  Identity Verified
Belgium
Local time: 08:35
English to French
+ ...
Jan 20, 2016

Hello,

After uninstalling more or less successfully SDL Trados 2007 (except for SDLX which is still remaining, but I am not able to uninstall it), I still can't install SDL Trados Studio 2015. (I have a previous version, 2011)

Here is the error message:
"Set-up did not complete. The error is:
Package 'Suite repair utility' could not be installed. Error number: -1."

What do I have to do? As recommended on the website http://producthelp.sdl.com/kb/Articles/9136.html, I have manually installed all the prerequisites and components but it still does not work.

The error message is still appearing.

Thank you for your precious help!


 

SDL_Guillaume
Local time: 07:35
Error number: -1 Jan 20, 2016

Dear Ms Grégoire,

This is Guillaume from SDL.

Have you seen the following article in our Knowledge Base? http://kb.sdl.com/#tab:homeTab:crumb:7:artId:8448

The article is about the exact error message you received and has three solutions for it.

If you need further assistance you can contact us via the chat: bit.ly/SDLChat


You and I can of course communicate in French.

Kind regards,

Guillaume


 


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