CAN'T CONNECT TO SERVER
Thread poster: CANFR

CANFR
Canada
Local time: 13:43
English to French
+ ...
Feb 20, 2016

Hello I tried to get started on Trados today and I got this message:

''Vérifier que vous avez correctement saisi les paramètres de connexion au serveur et que celui-ci est disponible.''

I never had this problem before.

Can anyone help me?

Thank you,

Jennifer


 

Maria Callebaut-Blagojevic  Identity Verified
Belgium
Local time: 19:43
Dutch to French
+ ...
The same problem here Feb 21, 2016

Jennifer,

Any luck? Any solution to this?

best regards,

Maria


 

sdl_roman
United Kingdom
Local time: 18:43
SDL assitance Feb 22, 2016

Hi CANFR,

In order to assist you further could you please send me a six digit order number of any of your Studio licences so we can locate your SDL account?

You can find the order numbers in your SDL on-line account/orders/order history.

Looking forward to your reply.

Kind Regards,

SDL_Roman





Please try out our SDL Community portal http://xl8.one
Professionals helping Professionals with all your SDL Studio questions.

Have a question about licensing and installation?
Use our LIVE CHAT facility bit.lySDLChat


 

CANFR
Canada
Local time: 13:43
English to French
+ ...
TOPIC STARTER
Fixed Feb 22, 2016

I noticed that the file I was trying to translate was corrupted. I asked for another version and it worked.

I don't know if that had anything to do with it but it's fine now.

Thank you.

Jennifer


 


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CAN'T CONNECT TO SERVER

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