Error messages Studio 2015 preview
Thread poster: Mariana Moreira

Mariana Moreira
Portugal
Local time: 09:38
Member (2004)
English to Portuguese
+ ...
Feb 22, 2016

I have just installed the Studio 2015 on my new laptop and it seems I can't preview the target document as I always get one of 2 error messages:

Real-time preview is not supported by the microsoft word version you are using

or

Value cannot be null.
Parameter name: source

Has anyone encountered such errors? And is there a way to solve it or will I simply have to stop using this funcionality.

Thanks for all the help


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SDL_Guillaume
Local time: 09:38
Member (2015)
Value cannot be null. Feb 22, 2016

Dear Ms Moreira,

This is Guillaume from SDL.

Please follow the resolutions in the following KB articles:

http://kb.sdl.com/#tab:homeTab:crumb:7:artId:3630

http://kb.sdl.com/#tab:homeTab:crumb:7:artId:6966

Kind regards,

Guillaume

Please try out our SDL Community portal http://xl8.one
Professionals helping Professionals with all your SDL Studio questions.

Have a question about licensing and installation?
Use our LIVE CHAT facility bit.lySDLChat


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Mariana Moreira
Portugal
Local time: 09:38
Member (2004)
English to Portuguese
+ ...
TOPIC STARTER
Boxes not selectable Feb 22, 2016

Dear Guillaume

I have tried the
http://kb.sdl.com/#tab:homeTab:crumb:7:artId:6966

and i cannot check the corresponding box, it simply is not active and neither can I insert any value there

Open the Project Settings.
Click Verification > Terminology Verifier > Verification Settings.
Deselect Check for possible non-usage of the target terms.
Click on OK to confirm the changes.
Run the QA Checker again.


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Emma Goldsmith  Identity Verified
Spain
Local time: 10:38
Member (2010)
Spanish to English
Real-time preview for .docx files Feb 22, 2016

This blog post might help:
http://signsandsymptomsoftranslation.com/2015/12/29/preview/


[Edited at 2016-02-22 15:30 GMT]


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ANNIE RAULT  Identity Verified
Ecuador
Local time: 03:38
Member (2009)
English to French
+ ...
I have the exact same problem Feb 22, 2016

Hi, I have the same problem and I just gave up!! I can't find the way to fix it, explanations are too complicated for my level. SDL should issue an update to fix this problem directly.

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Mariana Moreira
Portugal
Local time: 09:38
Member (2004)
English to Portuguese
+ ...
TOPIC STARTER
They really should Feb 24, 2016

ANNIE RAULT wrote:

SDL should issue an update to fix this problem directly.


As far as I found out from what I read is that this feature is not "compatible" with Office versions since the 2013 !!!

Microsoft Office 2013 - Business Only Click-to-Run installer is delivered by Microsoft.
Realtime Preview not Available Realtime Preview not Available
Microsoft Office 2013 - Home and Student Only Click-to-Run installer is delivered by Microsoft.
Realtime Preview not Available Realtime Preview not Available
Microsoft Office 365 Only Click-to-Run installer is delivered by Microsoft.
Realtime Preview not Available Realtime Preview not Available

SDL should have long taken care of this bug


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SDL_Steve  Identity Verified
United Kingdom
Local time: 09:38
Member (2014)
English to Arabic
Error messages Studio 2015 preview Feb 25, 2016

Hi Mariana,

This is indeed an issue that we have been aware of and we understand this is very much a missed feature.
The PREVIEW function is 'borrowed' as such from Microsoft- But Microsoft- have dropped it from many Office versions!!- which as you know has affected many translators.

The good news is that we are working on this and I would therefore ask just for a little more patience (sorry).
Please check our mailers for updates.

Kr

SDL_Steve


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SDL Community  Identity Verified
United Kingdom
Local time: 10:38
English
Didn't following the article... Feb 25, 2016

... from Emma help? If you use the new Word filetype which is available in Studio 2015 then you can have the realtime preview.

Regards

Paul
Why not try the new SDL Community


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