Reinstall SDL 2015 on a new PC after a HD crash
Thread poster: Giovanni Danielli

Giovanni Danielli  Identity Verified
Italy
Local time: 16:01
Member (2013)
English to Italian
Mar 26, 2016

Hello my pc had a hard disk crash. I bought a new one and now I have to reinstall SDL 2015 on the new machine. Does any body know the correct procedure (I'm concerned about licensing).
Thanks


Direct link Reply with quote
 

ottovar
Local time: 16:01
English to Italian
+ ...
Simple procedure Mar 26, 2016

Go to your Trados account and check if your licence is still active.
If so, you need to deactivate it first, but since you can't do that from the PC where the HD crashed you have to ask Trados to reset your licence.
From the Knowledge base, you have to choose the "Solution finder" Tab and then choose "Licensing problem" and then "I need to have my licence reset"
On the displayed form that appears you have to explain your problem and put the number of your order.
You will be contacted via e-mail.
When your licence has been deactivated, install Trados 2015 on the new PC and then you can insert the activation code when the installation procedure requires that.


Direct link Reply with quote
 

Giovanni Danielli  Identity Verified
Italy
Local time: 16:01
Member (2013)
English to Italian
TOPIC STARTER
Hope in a quick answer Mar 26, 2016

Thank you - hope in a quick answer since I have some project pending
kind regards


Direct link Reply with quote
 


To report site rules violations or get help, contact a site moderator:


You can also contact site staff by submitting a support request »

Reinstall SDL 2015 on a new PC after a HD crash

Advanced search







SDL MultiTerm 2017
Guarantee a unified, consistent and high-quality translation with terminology software by the industry leaders.

SDL MultiTerm 2017 allows translators to create one central location to store and manage multilingual terminology, and with SDL MultiTerm Extract 2017 you can automatically create term lists from your existing documentation to save time.

More info »
Déjà Vu X3
Try it, Love it

Find out why Déjà Vu is today the most flexible, customizable and user-friendly tool on the market. See the brand new features in action: *Completely redesigned user interface *Live Preview *Inline spell checking *Inline

More info »



Forums
  • All of ProZ.com
  • Term search
  • Jobs
  • Forums
  • Multiple search