Help! Studio 2015 shutting down after latest update
Thread poster: Vinícius Carvalho

Vinícius Carvalho
Local time: 17:37
English to Portuguese
Apr 29, 2016

Everytime I try to open any of my files (mostly word) Studio shuts down. I am unable to do any work with it. It all started after I installed the latest update yesterday. My Norton Antivirus considered WS.reputation.1 (which came along with the update package) a threat. I manually allowed it to run so the update could be installed. But now I can't work! Help me please.


United Kingdom
Local time: 21:37
SDL Community referral Apr 29, 2016

Hi Vinícius,

I am sorry to hear that you having a problem with the Studio 2015 Freelance.

Please feel free to contact our FREE online SDL Community which staffed with industry experts and where I am sure you will find a solution to the issue.

Alternatively, you could log a Support Request directly with our dedicated Support Team and they will get back to your as soon as possible with advise. Simply click on the link below and fill a short form:

> Pop UPS must be allowed

>>If this link does not work in your specific browser- please use a different one such as Chrome.

Kind Regards,



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Help! Studio 2015 shutting down after latest update

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