"Sdl.Desktop.Platform.UnhandledException" Error
Thread poster: JeffCel
JeffCel
Spain
May 12, 2016

Dear friends

I'm having a recurrent problen with the document analisys in Trados Studio 2014.

The scenario is the following:

- I'm doing the analisys in my computer with my local installation of Trados Studio 2014

- The project template, the translation memory and the project package is in a external server which is connected with my office trought an VPN connection.

- The file to analize contains 5021 words and the weight is 54kb

- The size of the translation memory is 651mb

The first time the duration of the analisis was 29 minutes, and the log shows the following error


------------------------------------------------------------
"FATAL [2016-05-12 11:42:00,785] Sdl.Desktop.Platform.UnhandledException - Referencia a objeto no establecida como instancia de un objeto.
System.NullReferenceException: Referencia a objeto no establecida como instancia de un objeto.
en Infragistics.Win.Misc.UltraButton.OnLostFocus(EventArgs e)
en System.Windows.Forms.Control.WmKillFocus(Message& m)
en System.Windows.Forms.Control.WndProc(Message& m)
en System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
en System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
en System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
INFO [2016-05-12 11:42:00,785] Sdl.Desktop.Platform.UnhandledException - Referencia a objeto no establecida como instancia de un objeto.#ProcessName=SDLTradosStudio#PhysicalMemorySize=504881152#VirtualMemorySize=431681536#ThreadCount=46#HandleCount=1730#GdiHandleCount=1280#UserHandleCount=860#TotalProcessorTime=00:08:46.4565747
INFO [2016-05-12 12:02:18,114] ActionService - Start#Id=4f8fc365-f694-4c16-8573-dbebdf5646c6#Name=ProjectServer.OpenServerProjectAction#ProcessName=SDLTradosStudio#PhysicalMemorySize=506265600#VirtualMemorySize=432181248#ThreadCount=46#HandleCount=1732#GdiHandleCount=1273#UserHandleCount=860#TotalProcessorTime=00:10:05.3930807
INFO [2016-05-12 12:02:18,174] ActionService - Finish#Id=4f8fc365-f694-4c16-8573-dbebdf5646c6#Name=ProjectServer.OpenServerProjectAction#ProcessName=SDLTradosStudio#PhysicalMemorySize=506458112#VirtualMemorySize=432230400#ThreadCount=46#HandleCount=1733#GdiHandleCount=1297#UserHandleCount=904#TotalProcessorTime=00:10:05.4710812
FATAL [2016-05-12 12:02:21,022] Sdl.Desktop.Platform.UnhandledException - Referencia a objeto no establecida como instancia de un objeto.
System.NullReferenceException: Referencia a objeto no establecida como instancia de un objeto.
en Infragistics.Win.Misc.UltraButton.OnLostFocus(EventArgs e)
en System.Windows.Forms.Control.WmKillFocus(Message& m)
en System.Windows.Forms.Control.WndProc(Message& m)
en System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
en System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
en System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
INFO [2016-05-12 12:02:21,023] Sdl.Desktop.Platform.UnhandledException - Referencia a objeto no establecida como instancia de un objeto.#ProcessName=SDLTradosStudio#PhysicalMemorySize=508862464#VirtualMemorySize=434589696#ThreadCount=46#HandleCount=1734#GdiHandleCount=1303#UserHandleCount=865#TotalProcessorTime=00:10:05.7362829
INFO [2016-05-12 12:04:11,139] Job - Finish#Id=755845d6-1bb3-449b-8c6c-bd82faff01b5#Name=Ejecutar tareas#ProcessName=SDLTradosStudio#PhysicalMemorySize=497606656#VirtualMemorySize=449347584#ThreadCount=46#HandleCount=1736#GdiHandleCount=1281#UserHandleCount=875#TotalProcessorTime=00:10:10.1979115
FATAL [2016-05-12 12:06:37,977] Sdl.Desktop.Platform.UnhandledException - No reference to the project is known.
System.InvalidOperationException: No reference to the project is known.
en Sdl.TranslationStudio.ProjectManagement.ProjectsCache.DecreaseRefCount(IProject project)
en Sdl.TranslationStudio.ProjectManagement.ProjectManagementService.set_CurrentProject(IProject value)
en Sdl.TranslationStudio.ProjectManagement.ProjectWizard.ProjectWizardData.OnClose()
en Sdl.Desktop.Platform.Wizard.AbstractWizard`1._form_Closed(Object sender, EventArgs e)
en Sdl.Desktop.Platform.WinForms.WizardForm.OnClosed(EventArgs e)
en System.Windows.Forms.Form.WmClose(Message& m)
en System.Windows.Forms.Form.WndProc(Message& m)
en System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
en System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
en System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
INFO [2016-05-12 12:06:37,977] Sdl.Desktop.Platform.UnhandledException - No reference to the project is known.#ProcessName=SDLTradosStudio#PhysicalMemorySize=497393664#VirtualMemorySize=449048576#ThreadCount=39#HandleCount=1735#GdiHandleCount=1280#UserHandleCount=873#TotalProcessorTime=00:10:10.2291117
FATAL [2016-05-12 12:06:41,491] Sdl.Desktop.Platform.UnhandledException - Referencia a objeto no establecida como instancia de un objeto.
System.NullReferenceException: Referencia a objeto no establecida como instancia de un objeto.
en Infragistics.Win.Misc.UltraButton.OnLostFocus(EventArgs e)
en System.Windows.Forms.Control.WmKillFocus(Message& m)
en System.Windows.Forms.Control.WndProc(Message& m)
en System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
en System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
en System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
INFO [2016-05-12 12:06:41,491] Sdl.Desktop.Platform.UnhandledException - Referencia a objeto no establecida como instancia de un objeto.#ProcessName=SDLTradosStudio#PhysicalMemorySize=497500160#VirtualMemorySize=449179648#ThreadCount=40#HandleCount=1742#GdiHandleCount=1259#UserHandleCount=691#TotalProcessorTime=00:10:10.3071122
FATAL [2016-05-12 12:06:44,447] Sdl.Desktop.Platform.UnhandledException - Referencia a objeto no establecida como instancia de un objeto.
System.NullReferenceException: Referencia a objeto no establecida como instancia de un objeto.
en Infragistics.Win.Misc.UltraButton.OnLostFocus(EventArgs e)
en System.Windows.Forms.Control.WmKillFocus(Message& m)
en System.Windows.Forms.Control.WndProc(Message& m)
en System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
en System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
en System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
INFO [2016-05-12 12:06:44,447] Sdl.Desktop.Platform.UnhandledException - Referencia a objeto no establecida como instancia de un objeto.#ProcessName=SDLTradosStudio#PhysicalMemorySize=497688576#VirtualMemorySize=449478656#ThreadCount=43#HandleCount=1754#GdiHandleCount=1265#UserHandleCount=693#TotalProcessorTime=00:10:10.3695126
FATAL [2016-05-12 12:06:47,411] Sdl.Desktop.Platform.UnhandledException - Referencia a objeto no establecida como instancia de un objeto.
System.NullReferenceException: Referencia a objeto no establecida como instancia de un objeto.
en Infragistics.Win.Misc.UltraButton.OnLostFocus(EventArgs e)
en System.Windows.Forms.Control.WmKillFocus(Message& m)
en System.Windows.Forms.Control.WndProc(Message& m)
en System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
en System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
en System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)"
-------------------------------------------

After that i tried again and the total time of analysis was 6:21 minutes. This is what the log shows:


-----------------------------------------
INFO [2016-05-12 13:48:19,658] Sdl.ProjectApi.AutomaticTasks.Conversion.ConversionTask - ProcessFile: P:\_test\120516\Proyecto 6\en-GB\ES003863422.docx
INFO [2016-05-12 13:48:19,658] Sdl.ProjectApi.AutomaticTasks.Conversion.ConversionTask - ProcessFile: getting filter manager
INFO [2016-05-12 13:48:19,658] Sdl.ProjectApi.AutomaticTasks.Conversion.ConversionTask - ProcessFile: getting converter
INFO [2016-05-12 13:48:19,760] Sdl.ProjectApi.AutomaticTasks.Conversion.ConversionTask - ProcessFile: checking source language
INFO [2016-05-12 13:48:19,761] Sdl.ProjectApi.AutomaticTasks.Conversion.ConversionTask - ProcessFile: checking target language
INFO [2016-05-12 13:48:19,761] Sdl.ProjectApi.AutomaticTasks.Conversion.ConversionTask - ProcessFile: converting file
INFO [2016-05-12 13:48:20,469] Sdl.ProjectApi.AutomaticTasks.Conversion.ConversionTask - ProcessFile: completed
INFO [2016-05-12 13:54:33,327] Job - Finish#Id=beb1dbee-bf30-4c40-89d6-978d1926b1a4#Name=Ejecutar tareas#ProcessName=SDLTradosStudio#PhysicalMemorySize=532815872#VirtualMemorySize=510480384#ThreadCount=40#HandleCount=1677#GdiHandleCount=1712#UserHandleCount=1085#TotalProcessorTime=00:04:00.8655440
INFO [2016-05-12 13:54:45,943] Job - Start#Id=094b8c06-e91d-4f26-bf47-12087599d2a4#Name=Cargando informe...#ProcessName=SDLTradosStudio#PhysicalMemorySize=521981952#VirtualMemorySize=444063744#ThreadCount=41#HandleCount=1681#GdiHandleCount=1696#UserHandleCount=918#TotalProcessorTime=00:04:01.5831486
INFO [2016-05-12 13:54:46,236] Job - Finish#Id=094b8c06-e91d-4f26-bf47-12087599d2a4#Name=Cargando informe...#ProcessName=SDLTradosStudio#PhysicalMemorySize=522809344#VirtualMemorySize=444882944#ThreadCount=42#HandleCount=1700#GdiHandleCount=1698#UserHandleCount=922#TotalProcessorTime=00:04:01.8327502
-----------------------------------------

Do you know what is happening? Could it be a network problem accesing the external components (translation memory, etc)?

Do you know any best practices o success case for working with remote places with Trados Studio?

Any suggestion is very well welcomed

Thanks


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