Trados 2015 crashing repeatedly
Thread poster: Laurens Landkroon

Laurens Landkroon  Identity Verified
Local time: 09:49
English to Dutch
+ ...
May 27, 2016

Hi all,

Trados 2015 keep crashing for no reason the last couple of days (well, not to my knowledge).

Does the program keep a log of every crash?

Any thoughts/tips/solutions to this issue??

I have a fairly new laptop with insane big processor and RAM, so memory issues are definitely not my problem (maybe if I would run 4 or 5 other big programs, have 10 internet pages open, listen to youtube and watch a movie or something, but even if I just run Trados, it crashes every now and then....

Bear in mind that I am not working on a very big and/or complicated project with loads of different formatted files or anything; just one plain xldiff file with about 10,000 words in it.

Up until now, I never had any issues with this latest version, but since I installed that SP2 update, I have experienced more issues than ever (I also cannot open packages from clients, even if they are made with trados 2015).

As far as I know, SDL says that they are aware of this issue (not able to open packages) and they are working on a solution...

Kind regards,


Direct link Reply with quote
Local time: 08:49
Studio 2015 May 27, 2016

Dear Mr Landkroon,

This is Guillaume from SDL.

Could you give me the operating system of your computer and how much RAM you have?
Kind regards,


Please try out our SDL Community portal
Professionals helping Professionals with all your SDL Studio questions.

Have a question about licensing and installation?
Use our LIVE CHAT facility bit.lySDLChat

Direct link Reply with quote

Walter Blaser  Identity Verified
Local time: 09:49
French to German
+ ...
Did you also install the latest CU? May 30, 2016


You mention that you use Studio 2015 SR2. Did you also install the latest CU (cumulative update, can be installed directly from within Studio by going to "Help - Check for updates".

Also, I suggest that you try the steps described in KB article 6625:

especially step 2.

You can find the logs of Studio in: c:\Users\wbl\AppData\Local\SDL\SDL Trados Studio\\

If you can't fix the problem, you may ask help from SDL support:


Direct link Reply with quote

To report site rules violations or get help, contact a site moderator:

You can also contact site staff by submitting a support request »

Trados 2015 crashing repeatedly

Advanced search

Manage your TMs and Terms ... and boost your translation business

Are you ready for something fresh in the industry? TM-Town is a unique new site for you -- the freelance translator -- to store, manage and share translation memories (TMs) and glossaries...and potentially meet new clients on the basis of your prior work.

More info »
The words you want Anywhere, Anytime

WordFinder is the market's fastest and easiest way of finding the right word, term, translation or synonym in one or more dictionaries. In our assortment you can choose among more than 120 dictionaries in 15 languages from leading publishers.

More info »

  • All of
  • Term search
  • Jobs
  • Forums
  • Multiple search