Studio 2014 doesn't start after a Win10 update
Thread poster: Xavier Omilanowski

Xavier Omilanowski  Identity Verified
Taiwan
Local time: 05:27
Member (2010)
English to French
Jun 3, 2016

Hello,

After a Win10 update this morning, I got the error message:
«Service ‘Sdl.TranslatioStudio.AlignmentEditor.IAlignmentEditorService’ could not be started»

I have tried to reinstall Studio 2014 and also to repair it from the Windows Programs and features, but nothing works.

I've just tried the solution explained here (KB #8884, Reinstall Microsoft Visual C++ 2010 Redistributable Package) http://kb.sdl.com/#tab:homeTab:crumb:7:artId:8884 and still hasn't solved my problem, even after restarting the PC.

Any idea? Thanks.

Xavier Omilanowski


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sdl_roman
United Kingdom
Local time: 21:27
Member (2015)
Please log a Support Ticket Jun 3, 2016

Hi Xavier ,

I am sorry to hear that you having a problem with Studio 2014 and Windows 10 update.

I would therefore advise to log a support ticket with our Support Team and they will be able to assist you further.

Simply click on the link below and submit your request, our Support Team then will be in contact with you as soon as possible:

http://support.xl8.one/

> Pop UPS must be allowed

>>If this link does not work in your specific browser- please use a different one such as Chrome.


Kind Regards,

SDL_Roman


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Xavier Omilanowski  Identity Verified
Taiwan
Local time: 05:27
Member (2010)
English to French
TOPIC STARTER
Back to a previous build Jun 7, 2016

Thank you Roman for your message.

After finishing my project (outside of Trados), I reverted to a previous Win10 build and this solved the error. Trados is now opening and working.

Best regards,
Xavier


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