Technical forums » Trados support »
XLS file not opening in Studio 2011
Thread poster: roak
roak
roak
United States
Member
German to English
Jun 24, 2016

I have studio 2011 and Office 2016. The client has sent me Excel files in XLS format (2003 version, I guess). When I try opening this file in Studio 2011, I receive an error ""Microsoft Office 2003 or later must be installed for processing XLS files." I dont understand this because I already have 2016 installed. Can someone explain what the error means and what needs doing?

Moreover if I cannot save the file in 97-2003 format, because the SAVE AS button is disabled, so that route i... See more
I have studio 2011 and Office 2016. The client has sent me Excel files in XLS format (2003 version, I guess). When I try opening this file in Studio 2011, I receive an error ""Microsoft Office 2003 or later must be installed for processing XLS files." I dont understand this because I already have 2016 installed. Can someone explain what the error means and what needs doing?

Moreover if I cannot save the file in 97-2003 format, because the SAVE AS button is disabled, so that route is closed for me.

Can someone please advise me on this?

Thanks a lot ▲ Collapse
 
Natalie
Natalie  Identity Verified
Poland
Local time: 13:10
Member (2002)
English to Russian
+ ...

Moderator of this forum
SITE LOCALIZER
Check with the client Jun 24, 2016

Most probably they have sent you a protected file or smth like this. Don't waste your time and just ask the client to check the file and re-send it to you.
 
roak
roak
United States
Member
German to English
TOPIC STARTER
File not protected Jun 24, 2016

Hello Natalie,
Thanks for getting back quickly. The files are not protected and can be opened easily if opened on their own and that too with my existing 2016 version of Office. However with Studio it just does not function.

I am desperate for some kind of a solution to this. Can someone advise?
 
Natalie
Natalie  Identity Verified
Poland
Local time: 13:10
Member (2002)
English to Russian
+ ...

Moderator of this forum
SITE LOCALIZER
ok Jun 24, 2016

If you are able to open the file in Excel, and if it is in XLS format, have you tried to re-save it as XLSX?
 
roak
roak
United States
Member
German to English
TOPIC STARTER
Still the same error Jun 24, 2016

Natalie, I saved three files in the current version which is installed on my system , ie. 2016 and tried opening them in Studio 2011, I got the error "The file was not created by a supported version of Microsoft Excel application and cannot be processed." In the neighbouring column titled "Origin", I see Excel 2007.
Would this mean that I need to install Office 2007 (in addition to the 2016 I already have)?

Thanks
 
Natalie
Natalie  Identity Verified
Poland
Local time: 13:10
Member (2002)
English to Russian
+ ...

Moderator of this forum
SITE LOCALIZER
Sorry Jun 24, 2016

I am afraid, I am unable to suggest anything else, sorry.
 
SDL_ Thomas (X)
SDL_ Thomas (X)
Germany
Local time: 13:10
Studio 2011 and MS Office 2016 Jun 27, 2016

Hello Roak,
Thank you for posting here in Proz.com
Studio 2011 does not support MS Office 2016.
Reminder - Engineering and technical support for Studio 2011 has ended on December 31st, 2015
Please visit our Chat Facility for more information on Compatibility with MS Office 2016.
www.sdl.com/CXDesk
(Monday to Friday, 9am – 5.00 pm)

Kind regards

SDL_... See more
Hello Roak,
Thank you for posting here in Proz.com
Studio 2011 does not support MS Office 2016.
Reminder - Engineering and technical support for Studio 2011 has ended on December 31st, 2015
Please visit our Chat Facility for more information on Compatibility with MS Office 2016.
www.sdl.com/CXDesk
(Monday to Friday, 9am – 5.00 pm)

Kind regards

SDL_Thomas ▲ Collapse
 


To report site rules violations or get help, contact a site moderator:

Moderator(s) of this forum
Natalie[Call to this topic]
Myron Netchypor[Call to this topic]
Marco Ramón[Call to this topic]
Maya Gorgoshidze[Call to this topic]
Prachya Mruetusatorn[Call to this topic]

You can also contact site staff by submitting a support request »

XLS file not opening in Studio 2011







TM-Town
Manage your TMs and Terms ... and boost your translation business

Are you ready for something fresh in the industry? TM-Town is a unique new site for you -- the freelance translator -- to store, manage and share translation memories (TMs) and glossaries...and potentially meet new clients on the basis of your prior work.

More info »
Protemos translation business management system
Create your account in minutes, and start working! 3-month trial for agencies, and free for freelancers!

The system lets you keep client/vendor database, with contacts and rates, manage projects and assign jobs to vendors, issue invoices, track payments, store and manage project files, generate business reports on turnover profit per client/manager etc.

More info »