Trados Studio 2014 Freelance licensing problems
Thread poster: mopc
mopc  Identity Verified
Brazil
Local time: 03:24
Member (2006)
English to Portuguese
+ ...
Jul 21, 2016

I had a computer malfunction and deactivated my Trados 2014 on my regular computer to activate it in my backup computer, and it didn't work - the backup computer copdy of Trados kept issuing :

(Error: We cannot complete this activation because the license is still registered by SDL for another computer. Check that deactivation was completed on the other computer. (The deactivation must be send to SDL.)

Then I fixed my regular computer and guess what, the same error message appears here and I cannot activate Trados on any computer now. I have a project to deliver tomorrow and I am in a rush.


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Walter Blaser  Identity Verified
Switzerland
Local time: 08:24
French to German
+ ...
Open a support ticket for licensing support Jul 21, 2016

Go to http://support.xl8.one

and fill out the form.

SDL will the either reset your license and inform you or get in touch with you.

Walter


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Trados Studio 2014 Freelance licensing problems

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