'Translation providers' disappeared in analysis report
Thread poster: Norma Sánchez Pace

Norma Sánchez Pace
United States
Local time: 04:37
English to Spanish
Jul 26, 2016

The 'Translation providers' line stopped showing up in my analysis reports.
How do I fix this?


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SDL_Guillaume
Local time: 10:37
Member (2015)
RE: 'Translation providers' dispeared! in analysis report Jul 26, 2016

Dear Ms Sanchez Pace,

This is Guillaume from SDL.

Could you tell me exactly which feature you are using and send me in a message a screenshot of what you see?

Kind regards,

Guillaume

[Edited at 2016-07-26 14:40 GMT]

[Edited at 2016-07-26 14:41 GMT]


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SDL_Guillaume
Local time: 10:37
Member (2015)
Analysis Jul 26, 2016

Hello again,

I apologize, as I have forgotten to add the link to one of Paul Filkin's blog posts, which might be helpful: https://multifarious.filkin.com/2014/02/17/simple_analysis/

Kind regards,

Guillaume


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Norma Sánchez Pace
United States
Local time: 04:37
English to Spanish
TOPIC STARTER
'Translation providers' screen shot Jul 26, 2016

I'm using Studio 2015. I just noticed this option stopped working recently. Since I'm unable to post screen shot, I sent you file privately.
Thanks in advance.




[Edited at 2016-07-26 16:46 GMT]


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Natalie  Identity Verified
Poland
Local time: 11:37
Member (2002)
English to Russian
+ ...

Moderator of this forum
Hi Norma Jul 26, 2016

Please do not reload the page with your post in editing mode as this automatically de-vets your post each time.

Thank you.


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SDL_Guillaume
Local time: 10:37
Member (2015)
Studio 2015 Jul 27, 2016

Norma Sánchez Pace wrote:

I'm using Studio 2015. I just noticed this option stopped working recently. Since I'm unable to post screen shot, I sent you file privately.
Thanks in advance.




[Edited at 2016-07-26 16:46 GMT]


Hello Norma,

Thank you for your email and the screenshot.

I am very sorry but I could not find a valid SDL Trados Studio 2015 license or download of the Trial version under your name. Could you send me in a private message the 6 digits order number of the Studio 2015 license you are using?

Kind regards,

Guillaume


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