Nehad Nasr wrote:
Hi Mr Smith,
Thank you for your care and reply. I have tried your method and it seems good till now.
Thank you so much.
I do not know how to send a private mail to you.
I can tell you the name of the software buyer, is it enough.
Do you have another way than the one Mr Smith kindly explained.
I remember that you (Mr Guillaume) kindly helped me before with an issue with multiterm, so hope you could help me this time.
To message me you can click on my name, then Contact, then Contact via email or Contact via Proz instant message.
Please note that if you are not registered as administrator in the account where the license is, I will be unable to give you any information regarding the license or any of the account's content.
I would recommend that you follow the resolutions in the KB article. If you need further assistance, please contact our SDL Community: http://xl8.one