SDL studio 2-15 does not work
Thread poster: Nehad Nasr

Nehad Nasr
Egypt
Local time: 06:40
English to Arabic
Sep 6, 2016

I have installed SDL studio 2015 on my new laptop after deactivating it on my old laptop and everything was great. This lasted for one month then once I click on SDL studio I see an error message "not found". I can not open/work with this software any more. I am afrid if I uninstall the software and then reinstall it, they ask my for activation code and I will not have it as I did not deactivate it on this new laptop.
Would anyone advise what shall I do


 

SDL_Steve  Identity Verified
United Kingdom
Local time: 05:40
Member (2014)
English to Arabic
SDL studio 2-15 does not work Sep 6, 2016

Hi Nehad,

Could you give me the 6 digit order number please sp that I can verify your account and license please.
Once I have this I can also check the available activation)s) and help you further as required.

Kind regards

SDL_Steve


 

Nehad Nasr
Egypt
Local time: 06:40
English to Arabic
TOPIC STARTER
Thank you Steve Sep 6, 2016

Hi Steve,

Thank you so much for your reply. Do you need the 1st 6 digit of the activation code sent to me when I activated the software on my new laptop.


 

SDL_Steve  Identity Verified
United Kingdom
Local time: 05:40
Member (2014)
English to Arabic
SDL studio 2-15 does not work Sep 6, 2016

Hi Nehad,

Unfortunately we are unable to track orders based on the activation code.
We do need the 6 digit order number that you will have on the original invoice- (top right hand corner).

Kr

SDL_Steve


 

Nehad Nasr
Egypt
Local time: 06:40
English to Arabic
TOPIC STARTER
Hi Steve, I sent the order number in a private message Sep 25, 2016

Hi Steve,

Trust this mail finds you well. I have sent you the required order number and hope you could help.


 

Halim Ali
Egypt
Local time: 06:40
English to Arabic
+ ...
Hi Steve, would you please help, my work has been stopped Oct 6, 2016

Hi Steve,

Trust this finds you well.

I need your help urgently as I can not work without studio. I have sent you in a private message the numbers you have requested.

Please help me or tell me who should I contact to solve my problem.


 


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SDL studio 2-15 does not work

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