HELP! Error message "Dienst Sdl.TranslationStudio.Api.ProjectManagement.IProjectManagementService...
Thread poster: Christian Köstner

Christian Köstner  Identity Verified
Germany
Local time: 07:39
German to English
+ ...
Sep 29, 2016

Error message "Dienst Sdl.TranslationStudio.Api.ProjectManagement.IProjectManagementService konnte nicht gestartet werden.

When trying to open SDL Trados Studio 2014, the message above appears. How can I solve this?

There are already some "help" comments in the SDL community, but they don't help at all.

My laptop initiated a large update of Windows 10 today.
What could I do. Reinstall SDL from scratch?


 

Christian Köstner  Identity Verified
Germany
Local time: 07:39
German to English
+ ...
TOPIC STARTER
Reinstall no good... Sep 29, 2016

Ok, I just deinstalled SDL completely, downloaded SDL again, reinstalled. Same problem.

 

Kardas Tradu  Identity Verified
Italy
Local time: 07:39
Member (2011)
Italian to Polish
+ ...
Delete the file entitled Sdl.Enterprise.ServerConnectionManager.xml. Sep 29, 2016

Follow these instructions to fix the issue:
* Close SDL Trados Studio.
* Go to the following folder on your computer (make hidden users and hidden files visible to see this folder!):
Windows XP: C:\Documents and Settings\[USER_NAME]\Application Data\SDL
Windows Vista/7/8: C:\Users\[USER_NAME]\AppData\Roaming\SDL
* Delete the file entitled "Sdl.Enterprise.ServerConnectionManager.xml"
* Restart SDL Trados Studio.

For more info visit:
http://producthelp.sdl.com/kb/Articles/2818.html


 

Christian Köstner  Identity Verified
Germany
Local time: 07:39
German to English
+ ...
TOPIC STARTER
Windows 10 Sep 29, 2016

Does that also work for Windows 10?
I just got the newest update today, which is probably the reason for this error.
Yesterday it worked just fine....


 

Kardas Tradu  Identity Verified
Italy
Local time: 07:39
Member (2011)
Italian to Polish
+ ...
We would do in this way... Sep 29, 2016

Regarding your question: we don't know if it works for Windows 10, but it is always good to try!
We would try this way:

1). Close Trados
2). Make hidden files visible (important!)
3). Go to: "C:\Users\[USER_NAME]\AppData\Roaming\SDL" (where [USER_NAME] is your computer name)
4). Delete "Sdl.Enterprise.ServerConnectionManager.xml" file

PS: Before deleting the file, copy it f.ex. on your desktop in case the solution won't produce any result.

5). Restart SDL Trados Studio

If the problem persists, place the deleted "Sdl.Enterprise.ServerConnectionManager.xml" file again where it was placed initially ("C:\Users\[USER_NAME]\AppData\Roaming\SDL"). In this way you avoid worsening the situationicon_smile.gif


 

Christian Köstner  Identity Verified
Germany
Local time: 07:39
German to English
+ ...
TOPIC STARTER
file is not there Oct 3, 2016

Kardas Tradu wrote:

Regarding your question: we don't know if it works for Windows 10, but it is always good to try!
We would try this way:

1). Close Trados
2). Make hidden files visible (important!)
3). Go to: "C:\Users\[USER_NAME]\AppData\Roaming\SDL" (where [USER_NAME] is your computer name)
4). Delete "Sdl.Enterprise.ServerConnectionManager.xml" file

PS: Before deleting the file, copy it f.ex. on your desktop in case the solution won't produce any result.

5). Restart SDL Trados Studio

If the problem persists, place the deleted "Sdl.Enterprise.ServerConnectionManager.xml" file again where it was placed initially ("C:\Users\[USER_NAME]\AppData\Roaming\SDL"). In this way you avoid worsening the situationicon_smile.gif


I can go all the way until ""C:\Users\[USER_NAME]\AppData\Roaming\SDL", but there is no such file indicated....


 

Christian Mohr  Identity Verified
Germany
Local time: 07:39
Member (2006)
English to German
Same problem here Jul 11

I have got the same problem with Studio 2017. In the blink of an eye, it stopped working, and the "service not available" message appeared. And in my Windows 10 AppData the mentioned file does not exist either.

Have other users experienced the same problem and received reasonable and understandable replies so far?


 


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