Trados 2009: Error code 50040
Thread poster: Francesca Casanova

Francesca Casanova  Identity Verified
Italy
Local time: 08:05
Italian to English
+ ...
Oct 10, 2016

Hello,

I have Trados 2009 and have always used it (almost) without problems.
Now, every time I start it I get the window asking for the activation code, I enter it, and this is all I get:
"The activation of the fulfillment is denied by the activation policy because max extra acts exceeded # 0110-78350 (Error code 50040)"

I have tried uninstalling and reinstalling the lot but nothing changes. I have also been through the forum and tried deleting the 3 files in the Trados Folder as advised, but neither that worked.
I am working on a big job and getting quite angry about it.

Can anyone help? Thank you so much

Francesca


 

sdl_roman
United Kingdom
Local time: 07:05
Self Return Oct 10, 2016

Hi Francesca,

Please log in to your SDL online account then go to licensing section - click on Return License - then Force Return and select which activation you wish to return ( 1 or 2)

buwn3gcs1bqyoksumanr.png


Hope it helps,

Kind Regards,

SDL_Roman



[Edited at 2016-10-10 09:52 GMT]

[Edited at 2016-10-10 09:53 GMT]


 

Francesca Casanova  Identity Verified
Italy
Local time: 08:05
Italian to English
+ ...
TOPIC STARTER
Thank you :) Oct 10, 2016

Hi Roman,

that worked wonders! Thank you so much.

Francesca


 


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Trados 2009: Error code 50040

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