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Nehad Nasr Egypt Local time: 00:34 English to Arabic
Oct 10, 2016
Please help me as I installed Studio 2015 on my old laptop then I deactivated it and had the activation code. Then I installed it using activation code on my new laptop and it worked good for about two months or less. Then suddenly I have the error message "not found" once I clicked on the programme. It does not work at all and all my work can not be done. I have even tried to uninstall it and then re install it yet it does not work at all. I have raised this issue and someone from SDL offered to help my providing that I tell him the order number and I did. Then I have no reply from him. Please help as I totally depend on Stuido and no longer use workbenck or SDLX.
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I noted you posted into the SDL Community as well so I checked against the email you logged into the community with. It is not registered to an account with any licences. Drop me an email now (email@example.com) with the correct details so I can find your licence.
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