TagEditor causing problems
Thread poster: Johan Venter

Johan Venter  Identity Verified
Czech Republic
Local time: 00:55
Member (2004)
Dutch to English
+ ...
Mar 28, 2005

I have translated a number of files through TagEditor, but when I sent it to the client they were unable to open most of these files. When I checked it in my computer the files opened without any problems in TagEditor, but when I tried to check these files by opening them in a browser, most of them gave me error messages as well.

For information, I use Trados Freelance 6.5.

Any idea what the problem could be?


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Ralf Lemster  Identity Verified
Germany
Local time: 00:55
English to German
+ ...
Which source file format? Post-cleanup? Mar 28, 2005

Hi Johan,
First of all, what source format were the files in? HTML?

I have translated a number of files through TagEditor, but when I sent it to the client they were unable to open most of these files.

Did you sent TTX files?
Does your client use Trados, too? If yes, do you know which version?

When I checked it in my computer the files opened without any problems in TagEditor, but when I tried to check these files by opening them in a browser, most of them gave me error messages as well.

See the question above - we need to know the source file format.

For information, I use Trados Freelance 6.5.

Which version of T6.5 are you using?

Thanks, Ralf


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Johan Venter  Identity Verified
Czech Republic
Local time: 00:55
Member (2004)
Dutch to English
+ ...
TOPIC STARTER
More details Mar 28, 2005

Hi Ralf,

The files are in *.xml format, which is then also the format that I sent.

The client has Trados as well, but I am not sure which version. I will find out and let you know asap.

Insofar as my version is concerned I have problems with Trados TagEditor 6.5.1.406 (Build 410)

Thanks,

Johan


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Ralf Lemster  Identity Verified
Germany
Local time: 00:55
English to German
+ ...
Outdated version Mar 28, 2005

Hi again,
The files are in *.xml format, which is then also the format that I sent.

Two follow-up questions:
- Did you save the files as target only, or clean them before sending?
- Did you get a specific .ini file reflecting the XML format? (Given the inherent customisation of XML, it's impossible to create a 'generic' DTD/.ini file.)

The client has Trados as well, but I am not sure which version. I will find out and let you know asap.

Thanks, although I'm not sure that this problem is related to different versions.

Insofar as my version is concerned I have problems with Trados TagEditor 6.5.1.406 (Build 410)

The first versions of T6.5 contained numerous bugs, and were quickly replaced by 6.5.2 (build 417). The most current version is 6.5.5 (build 438/439); I would recommend an upgrade.

Best regards,
Ralf


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Johan Venter  Identity Verified
Czech Republic
Local time: 00:55
Member (2004)
Dutch to English
+ ...
TOPIC STARTER
Additional info Mar 28, 2005

I'm sorry to hear this is probably going to cost me more money to upgrade.

In answer to your question, yes I did get an .ini file. I checked in the DTD settings and this file is in there, marked with a red tick, which I would assume means that it is the current default.

Here is the error message I get when I open one of the problem files with a browser:

XML Parsing Error: undefined entity

The location of the file

Line Number 3, Column 8:  
-------^

The files I sent were obviously cleaned files.

Thanks for the help so far. I hope this given information will help so that I can resolve this problem.

Regards,

Johan


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Ralf Lemster  Identity Verified
Germany
Local time: 00:55
English to German
+ ...
Mix of HTML and XML tags? Mar 28, 2005

Hi again,
I'm sorry to hear this is probably going to cost me more money to upgrade.

Says who? Contact your local Trados office to find out; at the time the upgrade to 6.5.2 was launched, there was not cost involved IIRC.

In answer to your question, yes I did get an .ini file. I checked in the DTD settings and this file is in there, marked with a red tick, which I would assume means that it is the current default.

Ok. Were the tags displayed properly?

Here is the error message I get when I open one of the problem files with a browser:

XML Parsing Error: undefined entity

The location of the file

Line Number 3, Column 8:  
-------^

The paragraph break tags are HTML; AFAIK this can lead to problems when mixed with XML tags.

Can you display the source files? Do these also contain HTML tags?

Best regards,
Ralf


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Johan Venter  Identity Verified
Czech Republic
Local time: 00:55
Member (2004)
Dutch to English
+ ...
TOPIC STARTER
TagEditor Mar 28, 2005

Ok. Were the tags displayed properly?

The tags were displayed on my version of TagEditor without any problems. I don't know for sure if opening them with a browser is the way to check if there are errors, though. In my layman mind it would seem logical, however, as some of these files do open in a browser, while others don't.

The paragraph break tags are HTML; AFAIK this can lead to problems when mixed with XML tags.

I am not mixing these files with HTML (I wouldn't know how to do it to begin with). This is only the error message I get when opening these files with a browser.


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Ralf Lemster  Identity Verified
Germany
Local time: 00:55
English to German
+ ...
Authoring Mar 28, 2005

Hi...
Ok. Were the tags displayed properly?

The tags were displayed on my version of TagEditor without any problems. I don't know for sure if opening them with a browser is the way to check if there are errors, though. In my layman mind it would seem logical, however, as some of these files do open in a browser, while others don't.

The reason why I asked was that a wrong DTD could have been the source of the problem - if tags were identified OK, that's unlikely.

The paragraph break tags are HTML; AFAIK this can lead to problems when mixed with XML tags.

I am not mixing these files with HTML (I wouldn't know how to do it to begin with).

You didn't - the author of the file may have done that; IOW the problem would be related to the authoring of the file. Assuming this is correct, the original files should have the same problem.

This is only the error message I get when opening these files with a browser.

Understood. The error message indicates that the paragraph tag is not contained in the definitions for the XML file. IOW my take on it is that the problem is in the authoring of the file, rather than a TagEditor issue.

Best regards, Ralf


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Johan Venter  Identity Verified
Czech Republic
Local time: 00:55
Member (2004)
Dutch to English
+ ...
TOPIC STARTER
Feedback Mar 28, 2005

Thank you very much for all your input, Ralph. If worse comes to worst I suppose I will have to discard the current files and try it again with the existing Trados memory. It should not take too long, but I suppose I will have to get my clicking finger in shape for that.

The client has indicated that he will ask someone else who is better versed in Trados to have a look at it on their side tomorrow. Hopefully they will be able to solve it. I will let them know what you think the problem could be, however.

Kind regards,

Johan


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Ralf Lemster  Identity Verified
Germany
Local time: 00:55
English to German
+ ...
Did you check the source files? Mar 28, 2005

Hi again,
Thank you very much for all your input, Ralph. If worse comes to worst I suppose I will have to discard the current files and try it again with the existing Trados memory. It should not take too long, but I suppose I will have to get my clicking finger in shape for that.

Forget clicking - use Translate to fuzzy and the keyboard commands... But as I said before, I would strongly recommend to check if the same problem occurs with the source files...

The client has indicated that he will ask someone else who is better versed in Trados to have a look at it on their side tomorrow. Hopefully they will be able to solve it. I will let them know what you think the problem could be, however.

I don't think this is a Trados issue - looks like some problems with the authoring of the files.

HTH, Ralf


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