Problem with 2015 installation
Thread poster: Natalya Sogolovsky

Natalya Sogolovsky  Identity Verified
Israel
Local time: 20:34
Member (2010)
Russian to Hebrew
+ ...
Nov 4, 2016

Hello,
I'm trying to install Trados 2015. Downloaded the setup file, and once the installation starts, I keep getting the message:

Set-up did not complete. The error is:
Package "Microsoft Visual C ++ 2010 Redistributable" could not be installed.
"C/:Temp" is not an existing, valid path.


I have checked that there is enough space, uninstalled the previous Trados version - nothing seems to work. I have even installed this Microsoft Visual C ++ 2010 Redistributable package - from the outside...

Any ideas?


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Emma Goldsmith  Identity Verified
Spain
Local time: 19:34
Member (2010)
Spanish to English
Free support for installation and licensing Nov 4, 2016

Natalya Sogolovsky wrote:

Any ideas?


Yes, contact SDL for free support: http://www.translationzone.com/support/installation-licensing.html


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Natalya Sogolovsky  Identity Verified
Israel
Local time: 20:34
Member (2010)
Russian to Hebrew
+ ...
TOPIC STARTER
Thank you, Emma! Nov 4, 2016

Thank you, Emma,
I already did.
It takes them 2-3 working days to answer (or so they say at least), so I thought that maybe someone else has encountered this problem and could help.


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