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Thread poster: ventnai

ventnai  Identity Verified
Spain
Local time: 17:51
Member
German to English
+ ...
Apr 6, 2017

HI everybody

Studio 2014 and 2015 will not launch. I tried to launch Studio 2014 on my laptop yesterday - Windows 8 - but it wouldn't launch. An initial launch Window starts up and then I get an error message saying not found. I tried re-installing and then restoring Windows but to no avail. I then downloaded and installed Studio 2015 but the same thing happens. Can anyone help me?

Thanks

Ian


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Lianne van de Ven  Identity Verified
United States
Local time: 11:51
Member (2008)
English to Dutch
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Repair Apr 6, 2017

Ian Jones wrote:
I tried re-installing and then restoring Windows but to no avail. I then downloaded and installed Studio 2015 but the same thing happens.
Ian


Hi Ian, it sounds like something I would contact SDL about. Or you could first look up how to do a repair. This comes down to deleting one or some of the profile files in the appdata folder to make sure you are not using corrupted files. Paul Filkin describes this in various articles.


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ventnai  Identity Verified
Spain
Local time: 17:51
Member
German to English
+ ...
TOPIC STARTER
Thanks Apr 6, 2017

THanks Lianne. I had already contacted SDL but I have not received an answer yet. I thought I'd post here in case someone had a solution.

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