Trados 2014 won't open a Word file in 97-2003 or rtf as it "contains changes not accepted"!!??
Thread poster: Sally Winch

Sally Winch  Identity Verified
Local time: 22:39
Italian to English
+ ...
Jul 26

I have tried opening a Word file in docx format - often a problem - which was impossible as it was 'protected'. The client sent me a second file in 97-2003 format which won't open either - in 97-2003 or rtf, which usually work, as apparently it contains changes that have not been accpeted. I have accepted all (invisible) changes and stopped tracking but the file still won't open. Any ideas? The client swears it is not protected/reviewed or anything and should work!

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Andrea Garfield-Barkworth  Identity Verified
Germany
Local time: 22:39
Member (2015)
German to English
Several things to try Jul 26

Check out this article. It has some very good tips to try even though it is rather dated. http://www.techrepublic.com/article/what-to-do-when-a-word-document-wont-open/

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Claudia Cherici  Identity Verified
Italy
Local time: 22:39
Member (2010)
English to Italian
+ ...
tricks Jul 27

Have you tried renaming the file, trying another Word version, or copying the text and pasting it into a whole new document?

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Trados 2014 won't open a Word file in 97-2003 or rtf as it "contains changes not accepted"!!??

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