URGENT: SDL Trados Studio 2014 SP2 doesn't open and gets stuck
Thread poster: Paolo Troiani

Paolo Troiani  Identity Verified
Italy
Local time: 21:43
Member (2010)
English to Italian
+ ...
Aug 1, 2017

Hello,

All of sudden, SDL Trados Studio 2014 SP2 doesn't open and gets stuck.
The interface is not even opening, totally blank.
I have a 20K pending project and of course, due tomorrow.
Any quick help?

Thanks


 

Lianne van de Ven  Identity Verified
United States
Local time: 15:43
Member (2008)
English to Dutch
+ ...
Reboot/reset Aug 1, 2017

Hi Paolo,

Assuming you have rebooted your system, and that didn't help, I think I would try a reset of Studio. Some file must have gotten corrupted. By renaming these files, Studio will create new/default ones:
https://gateway.sdl.com/articles/SolutionArticles/000001417

Make sure you know where you save your projects and other files (such as tm's), because after the reset, Studio won't show any projects. You will have to open them by navigating to their location.

Hope this helps.


 

Paolo Troiani  Identity Verified
Italy
Local time: 21:43
Member (2010)
English to Italian
+ ...
TOPIC STARTER
Now it goes for the first time set up wizard, and then it gets stuck again Aug 1, 2017

Thanks for your reply Lianne,

I followed those suggestions and renamed those folders.
Unfortunately still no solutions.
This time it starts the first time set up wizard, and then the same thing happens: blank screen and studio gets stuck.


 

Lianne van de Ven  Identity Verified
United States
Local time: 15:43
Member (2008)
English to Dutch
+ ...
More suggestions Aug 1, 2017

Hi Paolo,

Sorry to hear that didn't work. Just know that you can rename the old folders back and delete the newly created ones if you want.

I recently had to solve issues with Studio and the steps that were suggested and I tried can be found here:
https://community.sdl.com/solutions/language/translationproductivity/f/90/t/12669

So maybe you get your files renamed back and try a repair of Studio?
I am not an expert on this but my issues had to do with my profile and were resolved. I started with a reset version and followed specific steps to install my plugins again.


 


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URGENT: SDL Trados Studio 2014 SP2 doesn't open and gets stuck

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