SR1 won't start, even after update of update
Thread poster: James Hollander

James Hollander  Identity Verified
Spain
Local time: 07:13
Member (2003)
Spanish to English
Aug 2

Colleagues,
I wonder if anyone else is having this problem. I installed the SR1 for Studio 2017 and at first everything seemed fine. Now, when I start up the program, I get a dialogue telling me "The requested data file could not be located". And no Studio. It just vanishes.
It must be emphasized that this continues to happen even after installing the 35 mb update for SR1 that was just released.
Just shows that pushing out updates/service releases, etc. without making absolutely sure that things work is a bad idea.
Very best all,
James Hollander.


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James Hollander  Identity Verified
Spain
Local time: 07:13
Member (2003)
Spanish to English
TOPIC STARTER
solution in SDL KB Aug 2

It would appear that the solution is to be found in this SDL Knowledge Base article, just posted a couple of hours ago: https://gateway.sdl.com/apex/communityknowledge?articleName=000004789
It works, but it should not have been necessary. My point about rushed updates is still valid.


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Richard Jacobs  Identity Verified
Netherlands
Local time: 07:13
English to Dutch
+ ...
Not being able to solve this Aug 8

I'm having the same issue, except I can't seem to locate TranslationMemoryRepository.xml to rename it. Hence Studio 2017 is useless to me. Going to try to contact SDL Customer Support, but that never is an easy thing to do unless you harass them on Twitter.

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SR1 won't start, even after update of update

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