Trados Studio 2014 files won't close
Thread poster: Denise Phelps

Denise Phelps  Identity Verified
Local time: 04:23
Spanish to English
+ ...
Oct 26, 2017

Hi there,

I'm trying to do a file backup with some new software (AOMEI backupper), and it keeps returning the message "files open, cannot back up". The files shown are Studio files, even though I've closed the projects, closed Studio, and rebooted my laptop several times. Any advice on where these 'open' files might be hiding on my laptop or how to close them would be very gratefully received.

Thanks


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Rolf Keller
Germany
Local time: 04:23
English to German
3 possibilities Oct 26, 2017

1 -- The file system is corrupted. Use CHKDSK. See https://technet.microsoft.com/en-us/library/ee872425.aspx

2 -- The files are not on your laptop but in the cloud, in a NAS, or ...

3 -- There is a software that runs automatically upon any boot and reopens the files. Strange but possible. Have a guru take a look at your laptop. Or learn how to use MS Process Explorer. See https://docs.microsoft.com/en-us/sysinternals/downloads/process-explorer


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Marco Ramón  Identity Verified
Mexico
Local time: 21:23
Member (2007)
English to Spanish
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Moderator of this forum
Big thanks Oct 26, 2017

Thank you, Rolf!

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Denise Phelps  Identity Verified
Local time: 04:23
Spanish to English
+ ...
TOPIC STARTER
Seconded Oct 26, 2017

Many thanks Rolf! I'm still working on it but your suggestions have pointed me in the right direction

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Rolf Keller
Germany
Local time: 04:23
English to German
Process Monitor instead of Process Explorer! Nov 7, 2017

Rolf Keller wrote:

learn how to use MS Process Explorer. See https://docs.microsoft.com/en-us/sysinternals/downloads/process-explorer


Oops, sorry, I meant Process Monitor.
See https://docs.microsoft.com/en-us/sysinternals/downloads/procmon


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